Operations Associate

3 days ago


Surigao City, Caraga, Philippines Genpact Full time

We are seeking an Operations Associate to join our team at Genpact. In this role, you will be responsible for supporting one of the biggest financial banks in the world by providing outstanding customer service experiences to their existing clients.

Key Qualifications
  1. At least High School/Senior High School graduate; College graduate is preferred.
  2. Able to demonstrate understanding and improve rapport with customers.
Responsibilities
  • Use of CRM tools & collecting/documenting detailed information.
  • Ability to utilize tools and resources appropriately to efficiently resolve customer inquiries.

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