Process Expert Associate
1 week ago
We are seeking a skilled Process Expert Associate to join our team at Genpact. In this role, you will be responsible for providing outstanding customer service experience to American consumer credit card customers.
Key Qualifications- At least High School/Senior High School graduate; College graduate is preferred.
- Able to demonstrate understanding and improve rapport with customers.
- Proficient computer skills and attention to detail.
- Use of CRM tools & collecting/documenting detailed information.
- Ability to utilize tools and resources appropriately to efficiently resolve customer inquiries.
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Process Associate-HMS056757
2 weeks ago
Surigao City, Caraga, Philippines Genpact Full timeJob Description - Process Associate (HMS056757)Process Associate - HMS056757Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our...
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Process Associate-BFS041690
1 day ago
Surigao City, Caraga, Philippines Genpact Full timeJob Description - Process Associate (BFS041690)Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit...
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Business Process Associate
1 day ago
Surigao City, Caraga, Philippines Genpact Full timeJob OverviewGenpact is a global professional services and solutions firm delivering outcomes that shape the future. Our purpose is the relentless pursuit of a world that works better for people. We serve leading enterprises with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.Role SummaryWe are...
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QuickBooks Expert
2 days ago
Surigao City, Caraga, Philippines OpsArmy Full timeOpportunity SummaryCompany OverviewOpsArmy is a dynamic company that values innovation and teamwork. We are seeking a QuickBooks Expert to join our finance department and contribute to our success.Key ResponsibilitiesManage financial processesEnsure accurate reconciliationMaintain a seamless workflowRequirementsExpert-level QuickBooks Online (QBO)...
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Process Improvement Specialist
1 day ago
Surigao City, Caraga, Philippines Genpact Full timeCustomer Service ExcellenceWe are seeking a highly skilled Process Associate, Customer Service, to join our team. In this role, you will be responsible for providing exceptional customer service experience to existing clients by resolving inquiries promptly and efficiently.Key ResponsibilitiesSupport one of the biggest financial banks in the world by...
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Senior Process Executive
2 weeks ago
Surigao City, Caraga, Philippines Cognizant Full timeBAQs:Bachelors / or associate degree.1+ year of IT Service Desk/Help Desk experience in a 24x7 operations with an Associate's Degree.2+ years of IT Service Desk/Help Desk experience in a 24x7 operations with a HS Diploma.Experience in use of Service Desk voice, email, chat and ticketing tools.Job SummaryWe are seeking a Senior Process Executive - CHD with 0...
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Process Developer-HMS056759
2 weeks ago
Surigao City, Caraga, Philippines Genpact Full timeJob Description - Process Developer (HMS056759)Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit...
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Procurement Associate
3 weeks ago
Surigao City, Caraga, Philippines Araw Hospitality Group Full timeWe are seeking a motivated and detail-oriented Procurement Associate to join our team on the beautiful island of Siargao. This role is crucial in ensuring the smooth and cost-effective procurement of goods and services necessary for our operations. You'll be responsible for managing the entire procurement process, from sourcing suppliers to negotiating...
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Business Development Associate
4 days ago
Surigao City, Caraga, Philippines Araw Hospitality Group Full timeThis role requires a skilled Procurement Associate to manage the procurement process, including sourcing suppliers, negotiating contracts, and maintaining relationships with vendors, while upholding ethical and sustainable practices.Responsibilities:Source suppliers and negotiate contracts.Evaluate prices, payment terms, delivery lead time, technical...
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Customer Service Development Associate
10 hours ago
Surigao City, Caraga, Philippines Genpact Full timeJob DescriptionWe are seeking a motivated Customer Service Development Associate to join our team at Genpact. In this role, you will be responsible for developing and improving customer service processes and providing exceptional customer service to clients.Key ResponsibilitiesDevelop and maintain strong relationships with internal stakeholders to understand...
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Procurement Associate
3 weeks ago
Surigao City, Caraga, Philippines Araw Hospitality Group Full time1 week ago Be among the first 25 applicantsHR Officer - Recruitment & Operations | Certified Global Coffee MasterWe are seeking a motivated and detail-oriented Procurement Associate to join our team on the beautiful island of Siargao. This role is crucial in ensuring the smooth and cost-effective procurement of goods and services necessary for our...
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Genpact Process Expert
15 hours ago
Surigao City, Caraga, Philippines Genpact Full timeAbout You:At least high school graduate; college graduates preferred.Able to perform in a fast-paced and high-volume service center.Flexible to work in any schedule.The successful candidate will have previous experience in meeting/driving Net Promote Score performance/expectations, preferably in a customer service business for retail.
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Technical Associate
2 weeks ago
Surigao City, Caraga, Philippines Genpact Full timeJob Description - Technical Associate - Research Analyst (ITO087383)Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose –...
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Customer Service Expert
1 day ago
Surigao City, Caraga, Philippines Genpact Full timeAbout GenpactGenpact is an Equal Opportunity Employer committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. We deliver outcomes that shape the future through our global presence, innovative approaches, and commitment to excellence.Job DescriptionThis is a unique...
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Resources Manager
3 weeks ago
Surigao City, Caraga, Philippines Lokal Lab Siargao Full timeLokal Lab is a grassroots NGO that aims to support and empower the local community of Siargao through sustainable projects inspired by island cultures. We take a systemic, strategic, and collaborative approach to uplift the local community through nature-based economic development and preservation.The Resource Manager is responsible for overseeing financial...
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Resources Manager
1 week ago
Surigao City, Caraga, Philippines Lokal Lab Siargao Full timeLokal Lab is a grassroots NGO that aims to support and empower the local community of Siargao through sustainable projects inspired by island cultures. We take a systemic, strategic, and collaborative approach to uplift the local community through nature-based economic development and preservation.The Resource Manager is responsible for overseeing financial...
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Genpact Customer Care Associate
4 days ago
Surigao City, Caraga, Philippines Genpact Full timeAt Genpact, we're committed to transforming leading enterprises through innovative solutions and exceptional customer service. As a Process Developer, you'll have the opportunity to drive business outcomes, improve processes, and make a meaningful impact on our clients' success.Responsibilities:Collaborate with cross-functional teams to analyze customer...
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Training and Development Lead
4 days ago
Surigao City, Caraga, Philippines Genpact Full timeResponsibilitiesFacilitate new hire, cross skill, up-skill & corporate trainingsPerform Call / Case Auditing, Monitoring and CoachingConduct refreshers basis training needsMonitor and execute access management framework aligned with the processCreate reporting dashboards on Core TCQ deliverables to stakeholders and clientsAnalyze trends on audit errors &...
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Quality Assurance Manager
4 days ago
Surigao City, Caraga, Philippines Genpact Full timeAbout the RoleThis is a very exciting role to hone your skills under Training & Quality in unlocking your full potential. As a Manager, Quality Assurance, you will be responsible for facilitating new hire, cross skill, up-skill & corporate trainings, performing Call / Case Auditing, Monitoring and Coaching, conducting refreshers basis training needs,...
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Retail Sales Associate
2 days ago
Surigao City, Caraga, Philippines Power Mac Center Full timeAt Power Mac Center, we are seeking a highly skilled Sales Consultant/Cashier to join our team.Responsibilities include processing payment transactions and all relevant promotions to customers, as well as informing customers of product pricing and current promotions.The ideal candidate will possess strong communication and time management skills, with the...