Client Partnership Specialist

3 days ago

Taguig, National Capital Region, Philippines beBeeClientSuccess Full time ₱380,000 - ₱420,000

About this unique opportunity:

  • Lead the way in revolutionizing virtual assistance services by spearheading client success and team leadership.

As a Client Partnership Expert, you will be at the forefront of client relationships, where you will:

  • Develop and maintain lasting relationships with clients to prevent churn and ensure seamless partnerships.
  • Bridge communication gaps between clients and VAs through effective coaching and training.
Client Success Key Performance Indicators
  • Deliver exceptional client support by understanding their business goals and challenges.
  • Build deep client relationships by identifying expansion opportunities and onboarding new clients effectively.
Virtual Assistant Team Leadership
  • Coach and develop a high-performing team of virtual assistants working for your client accounts.
  • Manage VA scheduling, performance tracking, and career development to enhance job satisfaction and retention.
Conflict Resolution and Problem-Solving Excellence
  • Resolve conflicts when clients and VAs have communication breakdowns by facilitating replacements and course-correcting relationships.
  • Present solutions that benefit both clients and virtual assistants through effective problem-solving and translation of business needs into actionable guidance.
Key Skills and Qualifications
  • Exceptional leadership and relationship-building skills.
  • Ability to coach and develop high-performing teams.
  • Excellent communication and conflict resolution skills.
  • Strategic thinking and problem-solving abilities.

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