**Senior Customer Service Team Manager**
1 month ago
This role offers a competitive salary range of P25,000.00-P30,000.00 per month, plus incentive/commission.
The successful candidate will be responsible for leading a team of customer service agents, ensuring they meet or exceed performance goals and providing guidance on consistent achievement of key metrics.
The ideal candidate will have at least 1 year of relevant experience in a BPO setup, good communication skills, and the ability to work onsite. Preferably with experience in outbound calls and willing to attend final interviews (face-to-face).
The job involves tracking employee time and schedule, reviewing agent performance results daily, and monitoring and assessing agent calls to drive performance improvement plans. The candidate should also be able to provide direction and guidance, achieve metric goal attainment, and consistently achieve goals for call monitoring and scores.
In addition to the competitive salary, benefits include company events, opportunities for promotion, paid training, pay raise, and promotion to permanent employee. Work schedule is 6 days a week, and supplemental pay includes 13th month salary, commission pay, and overtime pay.
-
Customer Service Team Member
3 weeks ago
Taguig, National Capital Region, Philippines KLP Group Full timeWe are seeking highly skilled and motivated individuals to join our team as Customer Service Representatives. As a key member of our customer-facing team, you will play a vital role in delivering exceptional service to our clients.The ideal candidate will have a strong background in sales or healthcare, with experience in call center operations. A senior...
-
Customer Service Team Manager
3 weeks ago
Taguig, National Capital Region, Philippines RecruiterPH Full timeWe are seeking an exceptional Customer Service Team Manager to join our team at RecruiterPH. As a key member of our customer service team, you will be responsible for leading and motivating a team of 12-20 customer service associates to achieve the team's SLA.Key ResponsibilitiesLeverage strong organizational and planning skills to effectively manage and...
-
Senior Service Delivery Manager
1 month ago
Taguig, National Capital Region, Philippines Hunter's Hub Incorporated Full timeAt Hunter's Hub Incorporated, we are seeking an exceptional Senior Service Delivery Manager to oversee the delivery of services to our clients.About the RoleWe estimate the salary for this position to be around $140,000 - $180,000 per year, based on industry standards and location.The Senior Service Delivery Manager plays a critical role in managing the...
-
Senior Customer Experience Manager
3 weeks ago
Taguig, National Capital Region, Philippines Red Fu Entertainment Technologies Corp Full timeJob SummaryWe are seeking a highly skilled Senior Customer Experience Manager to join our team at Red Fu Entertainment Technologies Corp. As a key member of our customer support department, you will be responsible for leading a team of Telephone Operators and ensuring that our players receive exceptional service.About YouYou have a strong background in...
-
Customer Service Account Manager
1 month ago
Taguig, National Capital Region, Philippines Neksjob Corporation Full timeAt Neksjob Corporation, we are seeking a highly skilled Customer Service Account Manager to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.About the RoleThis is an exciting opportunity to work in a dynamic and fast-paced environment, where you will...
-
Food Service Support Team Member
3 weeks ago
Taguig, National Capital Region, Philippines Topserve Service Solutions Inc. Full timeWe are looking for an efficient and attentive Food Service Support Team Member to join our team at Topserve Service Solutions Inc. As a Busboy, you will play a vital role in supporting other team members by ensuring the cleanliness and organization of the dining area.Responsibilities:Clean and reset tables promptly to maintain a clean and inviting...
-
Customer Service Team Lead
1 month ago
Taguig, National Capital Region, Philippines RSD Human Resource Management Consultancy Full timeWe are seeking an experienced Customer Service Representative to manage customer queries and complaints. Key responsibilities include processing orders, modifications, and escalating complaints across various communication channels. To excel in this role, you will need to remain calm under pressure and have experience working with computers.Key...
-
Customer Service Ambassador
3 weeks ago
Taguig, National Capital Region, Philippines Potami One Water Enterprise Inc. Full timeJob SummaryWe are seeking a highly skilled Customer Service Ambassador/Office Support Specialist to join our team at Potami One Water Enterprise Inc. This role demands exceptional customer service, communication, and organizational skills to navigate daily operations and challenging situations.ResponsibilitiesServe as the primary point of contact for...
-
Customer Service Team Member
3 weeks ago
Taguig, National Capital Region, Philippines Neksjob Full timeOverviewNeksjob is a dynamic organization that values customer satisfaction. We are seeking a highly skilled Phone Support Specialist to join our team.About the RoleThis is a unique opportunity to work in a fast-paced environment, providing exceptional support to customers via phone calls. As a Phone Support Specialist, you will be the face of Neksjob,...
-
Customer Service Representative Team Lead
1 month ago
Taguig, National Capital Region, Philippines Gratitude Philippines Full timeAbout Us: Gratitude Philippines is a company that values excellence and customer satisfaction. We strive to provide top-notch services to our clients, and we're looking for a skilled professional to join our team as a Customer Service Representative Team Lead.Job Description: We are seeking a highly motivated and organized individual to oversee our customer...
-
Customer Service Team Member
3 weeks ago
Taguig, National Capital Region, Philippines RecruiterPH Full timeJob Title: Customer Service Team MemberWe are seeking a highly skilled and motivated Customer Service Team Member to join our team at RecruiterPH. This role will provide an excellent opportunity for individuals who enjoy interacting with people and have a passion for delivering exceptional customer experiences.About the Role:The primary responsibility of...
-
Senior Customer Service Advocate in Taguig
1 month ago
Taguig, National Capital Region, Philippines Gratitude Philippines Full timeAbout Gratitude PhilippinesWe are a dynamic organization seeking highly skilled professionals to join our team.Job OverviewThis is an excellent opportunity for individuals who thrive in customer-centric environments and possess strong communication skills.Salary PackageThe estimated annual salary for this position ranges from 250,000 to 350,000 PHP,...
-
Customer Service Team Member
2 months ago
Taguig, National Capital Region, Philippines Neksjob Philippines Full timeJob DescriptionJob Type: Full-timeWork Set up: OnsiteOpen Account: Telco AccountSalary Package: 25,000Site: McKinley, TaguigAt Neksjob Philippines, we are seeking a skilled Customer Service Representative to manage incoming calls and customer service inquiries regarding phone or mobile phone services, billing concerns or promo packages.Key...
-
Customer Service Team Member
2 months ago
Taguig, National Capital Region, Philippines Gratitude Philippines Full timeGratitude Philippines Job OpportunityWe are currently seeking a Customer Service Representative to join our team in Taguig. To qualify, you must have at least a completed SHS education and be a college undergrad or graduate. Additionally, you must have 6 months of BPO experience, preferably in the healthcare sector. You should also be willing to work...
-
Customer Service Liaison
2 months ago
Taguig, National Capital Region, Philippines Neksjob Corporation Full timeJob Description:About the Role:Neksjob Corporation seeks a highly skilled and motivated Client Support Professional to join its team. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our clients and providing them with tailored solutions to meet their needs.Responsibilities:- Identify and escalate...
-
Senior Financial Services Manager
3 weeks ago
Taguig, National Capital Region, Philippines MP Corp. Full timeAbout UsAt Industrial Support, we strive to provide exceptional support to our clients.Job SummaryWe are seeking a highly experienced and skilled Senior Financial Services Manager to join our team. This is a fantastic opportunity for an individual with strong knowledge of FINRA regulations and compliance, as well as excellent communication and interpersonal...
-
Taguig, National Capital Region, Philippines IOPEX Technologies Philippines - Taguig Full time**Company Overview**iOPEX Technologies Philippines, based in Taguig, is a rapidly growing company that requires experienced professionals to lead our customer service team.We are committed to providing exceptional services to our clients, and we believe that the right individuals will play a crucial role in achieving this goal.**Job Description**The...
-
Senior CX Transformation Manager
1 month ago
Taguig, National Capital Region, Philippines Recruiter PH Full timeAbout the RoleWe are seeking a highly skilled Senior CX Transformation Manager to join our Customer Excellence team at Recruiter PH.Job SummaryThis is an exciting opportunity for a seasoned professional to lead customer-centric initiatives and drive business growth through digital transformation. As a Senior CX Transformation Manager, you will be responsible...
-
Senior Business Development Manager
1 month ago
Taguig, National Capital Region, Philippines Visage Executive Search Full timeWe are looking for a Senior Business Development Manager to join our team at Visage Executive Search. This is an exciting opportunity to expand your career in a dynamic and innovative company.About the RoleThe Senior Business Development Manager will be responsible for providing professional financial services to commercial clients, including customized...
-
Customer Service Operations Team Lead
1 month ago
Taguig, National Capital Region, Philippines Eteam Workforce Private Corporation Full timeWe are seeking a highly skilled and experienced Customer Service Operations Specialist to join our team at Eteam Workforce Private Corporation.About the RoleThis is a full-time contract position that will last for 3 months, with the possibility of extension. The successful candidate will be based in our McKinley West office in Taguig and will be required to...