Customer Service Team Member
2 weeks ago
Job Type: Full-time
Work Set up: Onsite
Open Account: Telco Account
Salary Package: 25,000
Site: McKinley, Taguig
At Neksjob Philippines, we are seeking a skilled Customer Service Representative to manage incoming calls and customer service inquiries regarding phone or mobile phone services, billing concerns or promo packages.
Key Responsibilities:
- Identify and assess customers' needs to achieve satisfaction
- Ensure all calls are logged in the system for proper monitoring and closure
- Provide appropriate solutions in a timely manner
Qualifications:
- 1 year CSE or CCE with proof of employment (COE/Payslip)
- Typing Speed: 25 WPM
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