Senior Customer Service Advocate in Taguig

1 month ago


Taguig, National Capital Region, Philippines Gratitude Philippines Full time
About Gratitude Philippines

We are a dynamic organization seeking highly skilled professionals to join our team.

Job Overview

This is an excellent opportunity for individuals who thrive in customer-centric environments and possess strong communication skills.

Salary Package

The estimated annual salary for this position ranges from 250,000 to 350,000 PHP, depending on qualifications and experience.

Responsibilities

As a Senior Customer Service Advocate, you will be responsible for delivering exceptional customer service experiences. Key responsibilities include:

  1. Providing prompt and effective solutions to customer inquiries and concerns.
  2. Resolving complex customer issues through active listening and empathetic problem-solving.
  3. Maintaining a positive and professional attitude in high-pressure situations.
Requirements

To be successful in this role, you will need to meet the following requirements:

  1. A minimum of 2 years of experience in a similar customer service role.
  2. Strong communication and interpersonal skills, with the ability to build rapport with customers and colleagues alike.
  3. High school diploma or equivalent required; college degree preferred.
Benefits

We offer a competitive benefits package, including:

  1. A comprehensive health insurance program.
  2. A retirement plan to ensure your financial security.
  3. Ongoing training and development opportunities to enhance your skills and career prospects.


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