Senior Customer Service Advocate in Taguig
1 month ago
We are a dynamic organization seeking highly skilled professionals to join our team.
Job OverviewThis is an excellent opportunity for individuals who thrive in customer-centric environments and possess strong communication skills.
Salary PackageThe estimated annual salary for this position ranges from 250,000 to 350,000 PHP, depending on qualifications and experience.
ResponsibilitiesAs a Senior Customer Service Advocate, you will be responsible for delivering exceptional customer service experiences. Key responsibilities include:
- Providing prompt and effective solutions to customer inquiries and concerns.
- Resolving complex customer issues through active listening and empathetic problem-solving.
- Maintaining a positive and professional attitude in high-pressure situations.
To be successful in this role, you will need to meet the following requirements:
- A minimum of 2 years of experience in a similar customer service role.
- Strong communication and interpersonal skills, with the ability to build rapport with customers and colleagues alike.
- High school diploma or equivalent required; college degree preferred.
We offer a competitive benefits package, including:
- A comprehensive health insurance program.
- A retirement plan to ensure your financial security.
- Ongoing training and development opportunities to enhance your skills and career prospects.
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