Technical Support Associate

1 month ago


Taguig, National Capital Region, Philippines Nityo Infotech Services Philippines Full time

We are seeking a highly skilled Technical Support Representative to join our team at Nityo Infotech Services Philippines. As a key member of our IT department, you will be responsible for providing top-notch technical support to our clients.

Compensation and Benefits

The successful candidate can expect a competitive salary of up to PHP 30,000 gross per month, along with a PHP 10,000 completion bonus. Our company also offers various benefits, including HMO and group insurance after one month of employment, leave credits upon regularization, and night differential.

About the Role

In this role, you will be working on a project basis for six months, with the possibility of extension. You will be required to work shifting hours or night shifts, with a hybrid schedule that includes 10 days onsite per month. The start date for this position is July 29, 2024.

Requirements
  • A minimum of six months to two years of relevant experience in technical support or a related field.
  • An undergraduate degree or higher in a related field.
  • Excellent communication skills, as well as experience working with service desks, telco, or network backgrounds.

Prior experience working in BPOs, especially those with US, UK, AU/NZ, or Canada service locations, is highly desirable.



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