Business Support Associate

3 days ago


Taguig, National Capital Region, Philippines Neksjob Corporation Full time

We are seeking a highly skilled Business Support Associate to join our team at Neksjob Corporation.

About Us

Neksjob Corporation is a leading provider of innovative solutions, and we're committed to delivering exceptional customer experiences. Our company values include a strong focus on customer satisfaction, teamwork, and continuous improvement.

Job Summary

This role will be responsible for providing top-notch customer support, ensuring that all calls meet high-quality standards and resolving issues promptly. You will work closely with our team to deliver excellent service and exceed customer expectations.

Key Responsibilities:
  • Provide professional and courteous support to customers via phone, email, or chat
  • Respond to customer inquiries in a timely and efficient manner
  • Resolve complex customer complaints and concerns
  • Collaborate with colleagues to ensure seamless communication and issue resolution
Requirements:

To succeed in this role, you'll need:

  • A minimum of 1 year of customer-facing experience
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Strong attention to detail and organizational skills
What We Offer:

We offer a competitive salary package, including:

  • $45,000 - $60,000 per annum (dependent on location and experience)
  • A comprehensive benefits program
  • Opportunities for professional growth and development


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