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Customer Loyalty Manager

2 weeks ago

Manila, National Capital Region, Philippines Southeastasia Retail, Inc. Full time
Role Overview

This role plays a critical part in driving business growth through membership development and retention. As a Membership Officer, you will work closely with the membership team to develop and implement strategies that drive membership acquisition and retention.


Main Responsibilities:
  • Develop and implement strategies to drive business growth through membership development and retention.
  • Assist in the delivery of membership targets by identifying new opportunities and implementing plans to increase membership acquisition.
  • Manage VIP member relationships and ensure high levels of satisfaction.
  • Provide excellent customer service to ensure a positive experience for members.