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Senior Product Manager

1 week ago

Manila, National Capital Region, Philippines Mastercard Full time

Job Opportunity

Mastercard is seeking a highly skilled Senior Product Manager - Loyalty & Engagement to join our team in Southeast Asia. The ideal candidate will have a strong background in program management, customer engagement, and leadership.

Job Summary

The Senior Product Manager - Loyalty & Engagement will be responsible for developing and executing customer loyalty and engagement strategies across the region. The ideal candidate will have a strong understanding of customer behavior, market trends, and competitor activity.

Key Responsibilities

  1. Develop and execute customer loyalty and engagement strategies to drive revenue growth and customer retention.
  2. Collaborate with cross-functional teams to improve program operations and customer experience.
  3. Establish and maintain strong relationships with clients to foster long-term partnerships.
  4. Analyze market trends and competitor activity to inform business strategies.

Requirements

  • Strong leadership and program management skills.
  • Experience working in international matrix organizations.
  • Strong understanding of loyalty and customer engagement needs.
  • Excellent communication and interpersonal skills.