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Customer Loyalty Program Strategist

1 week ago

Manila, National Capital Region, Philippines Oceanic Catering Full time

At Oceanic Catering, we are seeking a skilled Loyalty Program Strategist to join our team. In this role, you will work closely with the Loyalty Program Manager to understand and document data business needs. Your responsibilities will include interpreting and communicating business use and requirements to the technology team, as well as drawing models describing the user experience of members and their engagement.

Key Responsibilities:
  • Collaborate with the Loyalty Program Manager to develop data-driven strategies for customer loyalty programs.
  • Analyze data to identify trends and areas for improvement in customer engagement.
  • Develop and maintain accurate data frameworks and processes to ensure the quality of data.

In addition to your technical skills, you will also have the opportunity to present opportunities for improvement through analysis and work with colleagues across the organization to assess improvement areas in the seafarer experience.

Requirements:
  • 2 years' experience as a data analyst.
  • Knowledge in foundational data management areas, such as Master Data Management, Data Governance, Data Architecture, and Data Integration.
  • Ability to model a business, operating model, structure, drivers, and processes.