Customer Success Strategist

3 days ago


Manila, National Capital Region, Philippines Global Process Manager Inc. Full time
Job Summary

We are seeking a skilled Customer Success Strategist to join our team. As a Customer Success Strategist, you will play a critical role in driving customer satisfaction and loyalty.

In this role, you will be responsible for:

  • Developing and implementing customer success strategies.
  • Maintaining and updating customer data and documentation in CRM and customer management platforms.
  • Collaborating with internal teams to support go-to-market strategies.

Responsibilities

  • Assist Senior Channel Account Managers with partner account management tasks.
  • Monitor and analyze customer revenue performance.
  • Identify opportunities for growth and areas needing improvement.

Qualifications

  • 3-5 years of experience in sales, channel sales, partner management, or a related field.
  • Strong understanding of B2B sales and partner ecosystems.
  • Highly organized with strong attention to detail and ability to manage multiple tasks.

About Us

We are committed to delivering exceptional customer experiences and building long-term relationships with our customers. As a Customer Success Strategist, you will have the opportunity to make a meaningful impact on our business and contribute to our mission.



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