Loyalty Program Manager
6 days ago
Panda is seeking a Loyalty Program Manager to drive team sales targets, monitor call center metrics, and analyze sales data to develop strategies for increasing customer retention and expanding sales opportunities.
The main responsibilities include:
- Implementing and overseeing customer loyalty initiatives to ensure retention and satisfaction by offering personalized service and rewards programs.
- Identifying opportunities to upsell and cross-sell Panda Waste services to existing customers.
- Handling escalated customer issues or complaints professionally and promptly, resolving any conflicts while maintaining customer trust and loyalty.
Sales Management involves leading, mentoring, and managing a team to ensure optimal performance and customer satisfaction, providing ongoing coaching and training to improve individual and team performance.
The Loyalty Program Manager will work closely with other departments to align sales efforts with company goals and continuously improve processes and workflows to increase operational efficiency and team effectiveness.
-
Loyalty Program Manager
5 days ago
Manila, National Capital Region, Philippines PHILIPPINES AIRASIA, INC. Full time**Job Summary:**We are seeking an experienced Loyalty Program Manager to join our team in the Philippines. The successful candidate will have a strong background in loyalty program management, commercial acumen, and leadership skills. You will be responsible for developing and implementing strategic initiatives to drive customer loyalty and retention, while...
-
Loyalty Program Analyst
2 days ago
Manila, National Capital Region, Philippines Oceanic Catering Full timeWork with Loyalty Program Manager to catalogue, understand, question and document the data business needs.Interpret and communicate the business use and requirements to the technology team.Draw models describing the user experience of members, their engagement, how this results in behavioural outcomes.Draw models describing the effectiveness of Voyage...
-
Loyalty Program Optimization Analyst
2 days ago
Manila, National Capital Region, Philippines Oceanic Catering Full timeWe are looking for a highly skilled Loyalty Program Optimization Analyst to join our team at Oceanic Catering. In this role, you will be responsible for working with the Loyalty Program Manager to optimize loyalty program performance. Your responsibilities will include analyzing data to identify trends and areas for improvement in customer engagement, and...
-
Customer Loyalty Program Strategist
2 days ago
Manila, National Capital Region, Philippines Oceanic Catering Full timeAt Oceanic Catering, we are seeking a skilled Loyalty Program Strategist to join our team. In this role, you will work closely with the Loyalty Program Manager to understand and document data business needs. Your responsibilities will include interpreting and communicating business use and requirements to the technology team, as well as drawing models...
-
Data Analyst
2 days ago
Manila, National Capital Region, Philippines Oceanic Catering Full timeWe are looking for a highly skilled Data Analyst - Loyalty Programs to join our team at Oceanic Catering. In this role, you will be responsible for working with the Loyalty Program Manager to catalogue, understand, question, and document the data business needs. Your responsibilities will include interpreting and communicating the business use and...
-
Senior Product Manager
6 days ago
Manila, National Capital Region, Philippines Mastercard Full timeJob OpportunityMastercard is seeking a highly skilled Senior Product Manager - Loyalty & Engagement to join our team in Southeast Asia. The ideal candidate will have a strong background in program management, customer engagement, and leadership.Job SummaryThe Senior Product Manager - Loyalty & Engagement will be responsible for developing and executing...
-
Loyalty Platform Specialist
4 days ago
Manila, National Capital Region, Philippines Maya Full timeAre you passionate about digital payments and financial services? Do you have experience in managing rewards and loyalty programs? We're looking for a skilled professional to join our team as a Rewards Program Coordinator.In this role, you'll be responsible for coordinating with various internal and external teams to run campaign operations, creating and...
-
CRM and Loyalty Strategist
2 days ago
Manila, National Capital Region, Philippines enablesGROUP Full timeJob DescriptionThe Data-Driven Marketing Specialist will play a crucial role in developing, implementing and optimizing customer relationship management (CRM) strategies and loyalty programs. This position requires a strong analytical mindset and the ability to leverage data to drive business growth.Responsibilities:Leverage technical knowledge of...
-
Rewards Program Coordinator
4 days ago
Manila, National Capital Region, Philippines Maya Full timeWe're seeking an experienced professional to join our team as a Loyalty Platform Specialist. As part of this role, you'll be responsible for setting up and managing campaigns on our rewards platform, collaborating with various stakeholders to ensure successful campaign execution, and creating detailed reports on platform engagements and campaign results.To...
-
Global Program Manager
6 days ago
Manila, National Capital Region, Philippines Mastercard Full timeAbout Our TeamOur team at Mastercard is passionate about delivering innovative solutions that meet the evolving needs of our customers. We are seeking a talented Global Program Manager - CAE to join our team in Southeast Asia.Job SummaryThe Global Program Manager - CAE will be responsible for leading the development and execution of customer acquisition and...
-
Senior Program Manager
6 days ago
Manila, National Capital Region, Philippines Seven Consulting Full timeSUCCESSFUL PROGRAM DELIVERY THROUGH COLLABORATION AND EXCELLENCESeven Consulting is a leader in delivering large-scale, complex IT-enabled business transformation projects. Our team of experts works closely with clients to understand their needs and develop tailored solutions that meet their goals.We are seeking a Senior Project Manager to lead our team in...
-
Client Loyalty and Sales Strategist
2 days ago
Manila, National Capital Region, Philippines Firstsource Solutions Limited Full timeCompany Overview: Firstsource Solutions Limited is a leading business process outsourcing company that provides innovative solutions to drive customer loyalty and sales growth.About the Role: We are seeking an experienced Client Loyalty and Sales Strategist to join our team. As a key member of our sales-focused team, you will be responsible for driving sales...
-
Customer Engagement Manager
2 days ago
Manila, National Capital Region, Philippines enablesGROUP Full timeAbout the RoleWe are seeking a highly motivated Customer Engagement Manager to develop, implement and optimize customer relationship management (CRM) strategies and loyalty programs. This role will focus on enhancing customer engagement, retention, and lifetime value through personalized marketing campaigns and data analytics.Key Responsibilities:Develop,...
-
Customer Success Strategist
6 days ago
Manila, National Capital Region, Philippines Global Process Manager Inc. Full timeJob SummaryWe are seeking a skilled Customer Success Strategist to join our team. As a Customer Success Strategist, you will play a critical role in driving customer satisfaction and loyalty.In this role, you will be responsible for:Developing and implementing customer success strategies.Maintaining and updating customer data and documentation in CRM and...
-
Program Manager
5 days ago
Manila, National Capital Region, Philippines Hitachi ABB Power Grids Full timeJob Role:We are seeking an accomplished Program Manager to lead our project management team. As a key member of our organization, you will oversee multiple projects, ensuring successful delivery and high-quality results.Your Key Responsibilities:Develop and implement program strategies, aligning with company goals and objectives.Lead cross-functional teams,...
-
Program Manager
6 days ago
Manila, National Capital Region, Philippines Monroe Consulting Group Full timeAbout the RoleWe are looking for a talented Program Manager to join our team. In this role, you will be responsible for driving projects forward from start to finish, taking ownership and delivering results on large-scale initiatives.As a true go-getter with a 'make it happen' attitude, you will thrive in high-pressure situations, tackling complex challenges...
-
Technical Program Manager
6 days ago
Manila, National Capital Region, Philippines Ascendion Full timeWe are looking for a Technical Program Manager to join our team at Ascendion. The successful candidate will have a strong background in technical program management and will be responsible for overseeing the delivery of complex technical programs.The ideal candidate will have a proven track record of delivering technical programs on time and within budget,...
-
Program Delivery Manager
1 day ago
Manila, National Capital Region, Philippines Capgemini Full timeKey ResponsibilitiesProgram Planning: Develop comprehensive program plans, ensuring alignment with business objectives and strategic priorities.Team Leadership: Lead and motivate high-performing teams, fostering a collaborative and inclusive work environment.Risk Management: Identify and mitigate risks associated with programs, ensuring timely and...
-
Program Manager
4 days ago
Manila, National Capital Region, Philippines Metropolitan Bank & Trust Company Full timeKey ResponsibilitiesThis role involves several key responsibilities:Developing and managing marketing programs to drive growthAnalyzing market trends and competitor activitiesIdentifying opportunities to enhance product offeringsCollaborating with cross-functional teams to execute marketing strategiesTo succeed in this role, you must possess excellent...
-
Learning Program Manager
3 days ago
Manila, National Capital Region, Philippines Loanworks Technologies Full timeAbout the Role:The Learning Program Manager will be responsible for developing and implementing comprehensive training programs to enhance employee knowledge and skills. This involves working closely with stakeholders to understand training needs and design targeted solutions.A key aspect of this role is conducting Training Needs Analysis to identify gaps in...