Customer Loyalty Specialist
4 days ago
- We create and implement CRM campaigns aligned with our organization's objectives and target customer segments.
- We analyze customer data and segmentation criteria to identify target customer groups and tailor marketing campaigns accordingly.
- We utilize data analytics tools to measure the effectiveness of our CRM initiatives and track customer engagement metrics.
- We work closely with internal teams and stakeholders to develop communications that support our business goals.
- We focus on reducing friction points and improving convenience for our customers.
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Marketing Loyalty Specialist
2 days ago
Manila, National Capital Region, Philippines enablesGROUP Full timeWe are seeking a highly motivated and data-driven Loyalty Marketing Specialist to develop, implement and optimize customer relationship management (CRM) strategies and loyalty programs. This role will focus on enhancing customer engagement, retention, and lifetime value through personalized marketing campaigns and data analytics. The role will also support...
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Customer Loyalty Program Strategist
5 days ago
Manila, National Capital Region, Philippines Oceanic Catering Full timeAt Oceanic Catering, we are seeking a skilled Loyalty Program Strategist to join our team. In this role, you will work closely with the Loyalty Program Manager to understand and document data business needs. Your responsibilities will include interpreting and communicating business use and requirements to the technology team, as well as drawing models...
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Loyalty Program Strategist
2 days ago
Manila, National Capital Region, Philippines enablesGROUP Full timeAre you passionate about developing and implementing effective loyalty programs? As a Loyalty Program Strategist at enablesGROUP, you will be responsible for creating and executing CRM and loyalty marketing strategies that drive customer retention and revenue growth.Key Objectives:Develop and implement loyalty marketing campaigns that drive customer...
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CRM and Loyalty Strategist
5 days ago
Manila, National Capital Region, Philippines enablesGROUP Full timeJob DescriptionThe Data-Driven Marketing Specialist will play a crucial role in developing, implementing and optimizing customer relationship management (CRM) strategies and loyalty programs. This position requires a strong analytical mindset and the ability to leverage data to drive business growth.Responsibilities:Leverage technical knowledge of...
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Loyalty Program Optimization Analyst
5 days ago
Manila, National Capital Region, Philippines Oceanic Catering Full timeWe are looking for a highly skilled Loyalty Program Optimization Analyst to join our team at Oceanic Catering. In this role, you will be responsible for working with the Loyalty Program Manager to optimize loyalty program performance. Your responsibilities will include analyzing data to identify trends and areas for improvement in customer engagement, and...
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Data Analyst
5 days ago
Manila, National Capital Region, Philippines Oceanic Catering Full timeWe are looking for a highly skilled Data Analyst - Loyalty Programs to join our team at Oceanic Catering. In this role, you will be responsible for working with the Loyalty Program Manager to catalogue, understand, question, and document the data business needs. Your responsibilities will include interpreting and communicating the business use and...
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Customer Experience Specialist
2 days ago
Manila, National Capital Region, Philippines NTT DATA, Inc. Full timeAbout the RoleAs a Customer Experience Specialist at NTT DATA, Inc., you will play a critical role in delivering exceptional customer experiences through our phone support channels. Your primary responsibility will be to provide high-quality support to policyholders, ensuring their needs are met and their expectations are exceeded.In this role, you will work...
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Business Intelligence Specialist
5 days ago
Manila, National Capital Region, Philippines Oceanic Catering Full timeOceanic Catering is seeking a skilled Business Intelligence Specialist - Customer Engagement to join our team. In this role, you will be responsible for working with the Loyalty Program Manager to develop data-driven strategies for customer loyalty programs. Your responsibilities will include analyzing data to identify trends and areas for improvement in...
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Client Loyalty and Sales Strategist
5 days ago
Manila, National Capital Region, Philippines Firstsource Solutions Limited Full timeCompany Overview: Firstsource Solutions Limited is a leading business process outsourcing company that provides innovative solutions to drive customer loyalty and sales growth.About the Role: We are seeking an experienced Client Loyalty and Sales Strategist to join our team. As a key member of our sales-focused team, you will be responsible for driving sales...
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Customer Experience Specialist
7 days ago
Manila, National Capital Region, Philippines NICE Systems UK Limited Full timeRole OverviewNICE Systems UK Limited is a leading software company that delivers exceptional customer experiences. We're looking for a highly skilled CUSTOMER EXPERIENCE SPECIALIST to join our team!The ideal candidate will have a strong background in software customer service and a passion for delivering world-class support. As a Customer Experience...
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Customer Loyalty Strategist
6 days ago
Manila, National Capital Region, Philippines VTS Global Full timeRequirementsProven experience in email and SMS marketing within ecommerce.Demonstrable expertise in using Klaviyo.Familiarity with HTML/CSS for email template customization is a plus.
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Customer Experience Specialist
2 days ago
Manila, National Capital Region, Philippines AlphaMeta Full timeAbout AlphaMetaWe are a fast-growing holistic beauty company dedicated to delivering exceptional customer experiences. Our mission is to provide the highest level of support and service to our clients, fostering long-term relationships built on trust and loyalty.Job SummaryWe are seeking a highly skilled Customer Service Specialist to join our team. As an...
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Data-Driven Marketing Specialist
2 days ago
Manila, National Capital Region, Philippines enablesGROUP Full timeAs a Data-Driven Marketing Specialist at enablesGROUP, you will play a crucial role in developing and implementing CRM and loyalty marketing strategies that drive customer engagement and retention.Responsibilities:Develop and implement CRM and loyalty marketing campaigns to drive customer engagement and retention.Analyze customer data to identify trends and...
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Customer Success Strategist
2 days ago
Manila, National Capital Region, Philippines Delinea Full timeRole Description:The Renewals Specialist is responsible for managing and growing customer relationships to drive revenue growth and expansion. This role requires strong communication and problem-solving skills to understand and resolve customer issues, promoting retention and loyalty.Key Requirements:Strong understanding of software licensing and complex...
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Klaviyo Specialist
6 days ago
Manila, National Capital Region, Philippines VTS Global Full timeJob OverviewThe Email and SMS Ecommerce Retention Specialist will be responsible for developing, executing, and optimizing email and SMS marketing campaigns aimed at increasing customer retention, engagement, and lifetime value. The ideal candidate will have expertise in Klaviyo and create highly targeted, automated workflows to drive repeat purchases and...
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Customer Engagement Manager
5 days ago
Manila, National Capital Region, Philippines enablesGROUP Full timeAbout the RoleWe are seeking a highly motivated Customer Engagement Manager to develop, implement and optimize customer relationship management (CRM) strategies and loyalty programs. This role will focus on enhancing customer engagement, retention, and lifetime value through personalized marketing campaigns and data analytics.Key Responsibilities:Develop,...
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Customer Experience Manager
2 days ago
Manila, National Capital Region, Philippines enablesGROUP Full timeWe are seeking a highly motivated and data-driven Customer Experience Manager to develop, implement and optimize customer relationship management (CRM) strategies and loyalty programs. This role will focus on enhancing customer engagement, retention, and lifetime value through personalized marketing campaigns and data analytics.Key Responsibilities:Develop,...
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Brand Experience Enhancement Specialist
2 days ago
Manila, National Capital Region, Philippines Music Tribe Commercial MY Sdn. Bhd. Full timeElevating Brand ExperienceAs a Brand Experience Enhancement Specialist, you will play a crucial role in shaping the customer journey and driving business growth. At Music Tribe Commercial MY Sdn. Bhd., we are committed to delivering exceptional experiences that exceed customer expectations.About Our ApproachWe take a customer-centric approach to brand...
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Customer Support Advocate
1 day ago
Manila, National Capital Region, Philippines Chargeflow Full timeWe are seeking a dedicated Fraud Prevention Specialist to join our team at Chargeflow, a leading force in fintech innovation. Our mission is to combat chargeback fraud and provide top-notch customer service.Key Responsibilities:Provide exceptional live customer support via chat and email for our B2B clients.Resolve issues while addressing customer inquiries...
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Account Management Specialist
2 days ago
Manila, National Capital Region, Philippines Maynilad Water Services, Inc. Full timeAs a Customer Service Specialist at Maynilad Water Services, Inc., you will play a critical role in ensuring the highest levels of customer satisfaction and loyalty.About the Position:This role requires a unique blend of technical knowledge, business acumen, and excellent communication skills. The ideal candidate will have a passion for delivering...