Technical Issue Resolution Specialist

BENEFITS :Up to 14th month payPerformance bonusHMO + dependentsTrainings and continuing education programsFertility benefits program to cover costs for fertility treatments for employees and their partnersCOMPANY PROFILE: This company was founded in the heart of Germany and has been operating in the Philippines for over 47 years. They are recognized as one...

We are a vibrant science and technology company with over 64,000 employees across 66 countries.We are seeking an experienced Operations Manager - Resolution Team to lead and manage two specialized teams: the Invoice Issue Resolution (IIR) Team and the Technical Team (TT).The IIR Team focuses on resolving issues related to invoice processing, such as GR/IR...

At Merck KGaA, Darmstadt, Germany, we are seeking an experienced and results-driven Operations Manager - Resolution Team to lead and manage two specialized teams: the Invoice Issue Resolution (IIR) Team and the Technical Team (TT).The IIR Team focuses on resolving issues related to invoice processing, such as GR/IR (Goods Receipt/Invoice Receipt) mismatches,...

We are seeking a skilled System Alert Resolution Specialist to join our team at We Search @ Searchers & Staffers Corp. The successful candidate will be responsible for monitoring and analyzing system alerts to identify potential threats or operational issues.This role involves the initial investigation, documentation, and escalation of alerts to ensure...

HCLTech is a leading IT services company that requires a skilled Technical Support Specialist to join its team. The ideal candidate will be responsible for providing level 1 technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.Key Responsibilities:Open, log, prioritize, assign, close tickets...

The TP ICAP Group is looking for a Technical Support Specialist to join their team in the Philippines. As a key member of the database support team, you will be responsible for delivering operational support for database issues arising from incidents or changes.About the Role:You will participate as part of a global database support team, providing...

About Our TeamWe are a dynamic team at Philips International, committed to delivering innovative healthcare solutions to our customers.We are seeking a skilled Technical Service Specialist to join our team and contribute to our mission of improving people's lives through meaningful innovation.In this role, you will work closely with our customers to...

Work Your Magic with usReady to explore, break barriers, and discover more? We know you've got big plans – so do we Our colleagues across the globe love innovating with science and technology to enrich people's lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of...

We are seeking a Technical Resolution Analyst to join our team at UnitedHealth Group. In this role, you will be responsible for providing technical support to our customers, troubleshooting complex issues, and collaborating with internal teams to resolve problems.To succeed in this position, you will need a strong understanding of desktop support technology,...

Job Description:\Risewave Consulting Inc. is seeking a highly skilled Technical Specialist Support Expert to join our team. This role requires an individual with extensive technical knowledge, excellent problem-solving skills, and the ability to provide top-notch support to clients.\In this position, you will serve as a Subject Matter Expert, providing...

Are you a motivated and detail-oriented individual looking for a challenging role in technical support? We are seeking a Help Desk Technician Senior to join our team at UnitedHealth Group.In this role, you will be responsible for providing technical support to our customers, troubleshooting complex issues, and collaborating with internal teams to resolve...

Merck KGaA, Darmstadt, Germany is a leading science and technology company that is passionate about making a positive difference in millions of people's lives every day.We are currently seeking an experienced Operations Manager - Resolution Team to lead and manage two specialized teams: the Invoice Issue Resolution (IIR) Team and the Technical Team (TT).The...

As a Workplace Conflict Resolution Specialist at 1Rotary Trading Corporation, you will play a critical role in maintaining a positive and productive work environment. Your primary responsibility will be to plan and execute employee engagement initiatives, including company events and activities.About the RoleThe successful candidate will have excellent...

About This RoleWe're looking for a highly motivated Technical Support Specialist to join our team.This role involves providing technical support to customers, resolving issues efficiently, and maintaining high levels of customer satisfaction.Main Responsibilities:Support customers through various communication channels.Identify and troubleshoot technical...

HCLTech is a leading technology services company that empowers clients to transform their businesses and societies through digital innovation.Job DescriptionWe are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our IT service desk, you will be responsible for providing timely and effective support to our...

The Sales Tool Helpdesk Analyst role at Carlos Hilado Memorial State University is an exciting opportunity for fresh graduates or entry-level professionals looking to start their career in technical support.Job DescriptionProvide timely and effective support to sellers and the Sales team through various platforms, ensuring seamless issue resolution and...

About the JobWe are seeking a highly skilled SAP EWM/MM Technical Support Specialist to join our team. As a member of our Global IT Strategic Support Team, you will work closely with global and cross-functional business/IT teams to resolve SAP EWM, SD, and FICO issues.Key ResponsibilitiesProvide level II incident resolution in the functional support area...

Key ResponsibilitiesManage and triage support tickets via Freshworks, ensuring timely resolution within SLA timelines for both cloud-hosted (CaaS) and on-premise clients.Collaborate with Product Engineering and Infrastructure teams to escalate and resolve complex technical issues efficiently.Diagnose and troubleshoot technical issues, identifying root causes...

The role of Client Technology Representative I involves providing initial technical support for CWT clients.Main Duties:Respond to initial technical queries from clients via phone and email.Maintain accurate records of incidents using online case management tools.Analyze and resolve technical issues to prevent further complications.Verify the effectiveness...

Job Overview:Nityo Infotech Services Philippines is seeking a Certified Customer Support Specialist to join our team. This role involves providing top-notch support services to our clients, ensuring timely resolutions and exceeding customer expectations.Key Responsibilities:* Resolve escalated issues within SLAs and KPIs* Offer troubleshooting assistance to...