Operations Manager Resolution Team Lead

1 day ago


Taguig, National Capital Region, Philippines Merck Kgaa, Darmstadt, Germany Full time

At Merck KGaA, Darmstadt, Germany, we are seeking an experienced and results-driven Operations Manager - Resolution Team to lead and manage two specialized teams: the Invoice Issue Resolution (IIR) Team and the Technical Team (TT).

The IIR Team focuses on resolving issues related to invoice processing, such as GR/IR (Goods Receipt/Invoice Receipt) mismatches, Vendor Master Data discrepancies, and Travel & Expense (T&E) processes, while the Technical Team addresses ERP-related technical problems.

This role requires exceptional leadership skills, operational expertise, and a problem-solving mindset to ensure seamless coordination and issue resolution across financial and technical processes.

  • Lead, coach, and develop both the Invoice Issue Resolution (IIR) and Technical Teams.
  • Foster a collaborative and high-performance culture, ensuring each team meets its goals.

For this position, you will have in-depth knowledge of Accounts Payable, Purchase Order management, Vendor Master Data, T&E processes, and ERP systems.



  • Taguig, National Capital Region, Philippines Merck Kgaa, Darmstadt, Germany Full time

    Work Your Magic with usReady to explore, break barriers, and discover more? We know you've got big plans – so do we Our colleagues across the globe love innovating with science and technology to enrich people's lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of...


  • Taguig, National Capital Region, Philippines Merck Kgaa, Darmstadt, Germany Full time

    We are a vibrant science and technology company with over 64,000 employees across 66 countries.We are seeking an experienced Operations Manager - Resolution Team to lead and manage two specialized teams: the Invoice Issue Resolution (IIR) Team and the Technical Team (TT).The IIR Team focuses on resolving issues related to invoice processing, such as GR/IR...


  • Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full time

    Job SummaryAt TASQ Staffing Solutions, we are seeking an experienced Operations Supervisor to join our team. This role will be responsible for managing daily operations, leading a team of customer service representatives, and ensuring exceptional customer experiences.About the RoleWe are looking for a seasoned professional with 1-2 years of experience in a...


  • Taguig, National Capital Region, Philippines The Lead Realty Full time

    As a Sales Department member at The Lead Realty, you will be responsible for daily tasks such as client communication, sales activities, and training new team members. This is a full-time hybrid role, with the primary location at the Bonifacio Global City office and some work from home arrangements acceptable.We require a strong communicator with background...


  • Taguig, National Capital Region, Philippines The Lead Realty Full time

    At The Lead Realty, we are seeking a highly skilled and detail-oriented Financial Operations Manager to join our team.The ideal candidate will be responsible for managing financial transactions, preparing reports, and ensuring compliance with accounting standards.Key Responsibilities:Process accounts payable and accounts receivablePrepare and reconcile bank...


  • Taguig, National Capital Region, Philippines JKILC Full time

    BENEFITS :Up to 14th month payPerformance bonusHMO + dependentsTrainings and continuing education programsFertility benefits program to cover costs for fertility treatments for employees and their partnersCOMPANY PROFILE: This company was founded in the heart of Germany and has been operating in the Philippines for over 47 years. They are recognized as one...

  • Team Lead for Revenue

    4 hours ago


    Taguig, National Capital Region, Philippines Pinterview Full time

    Team Lead for Revenue & Alert MonitoringPinterviewNegotiableOn-site - Taguig 1-3 Yrs Exp Bachelor Full-timeJob DescriptionDescriptionOur client is actively seeking a candidate for a Team Lead for a Revenue & Alert Monitoring.Job Location - BGC Taguig City Philippines - On-Site work set-up.Job Description:The Revenue & Alert Monitoring Team Lead is...


  • Taguig, National Capital Region, Philippines Merck Kgaa, Darmstadt, Germany Full time

    Merck KGaA, Darmstadt, Germany is a leading science and technology company that is passionate about making a positive difference in millions of people's lives every day.We are currently seeking an experienced Operations Manager - Resolution Team to lead and manage two specialized teams: the Invoice Issue Resolution (IIR) Team and the Technical Team (TT).The...

  • Team Lead Revenue

    24 hours ago


    Taguig, National Capital Region, Philippines Pinterview Full time

    On-site - Taguig 1-3 Yrs Exp Bachelor Full-timeJob DescriptionDescriptionOur client is actively seeking a candidate for a Alert Monitoring Team Lead position.Job Location - BGC Taguig City Philippines - On-Site work set-up.Job Description:The Revenue & Alert Monitoring Team Lead is responsible for overseeing the day-to-day operations of a team of Revenue...


  • Taguig, National Capital Region, Philippines 77GSI Full time

    Role OverviewWe are seeking a highly skilled Accounts Payable Supervisor to join our 77GSI team in Taguig, Philippines.The successful candidate will oversee warehouse accounts and freight payments, ensuring compliance, accuracy, and efficiency in AP processes.This role requires strong analytical and problem-solving skills, as well as excellent communication...


  • Taguig, National Capital Region, Philippines WTW Full time

    About the Role">The Debt Resolution Manager will be responsible for coordinating and communicating with clients and internal teams to resolve outstanding debts.">Responsibilities">Work closely with the Collections, Finance and Business teams to resolve debt issues.Develop and implement effective strategies to reduce debt levels.Ensure all communications with...


  • Taguig, National Capital Region, Philippines The Lead Realty Full time

    About UsThe Lead Realty is a reputable real estate consultancy firm based in Taguig City, Philippines. Our expertise lies in buying, selling, leasing, and investing in high-end properties.We are seeking a full-time hybrid role for our Sales Department. The ideal candidate will have strong communication and customer service skills, along with a background in...

  • Operations Team Lead

    24 hours ago


    Taguig, National Capital Region, Philippines HGS Offshore Staffing Solutions (HGS OSS) Full time

    HGS Offshore Staffing Solutions (HGS OSS)NegotiableOn-site - Taguig 3-5 Yrs Exp Bachelor Full-timeJob DescriptionDescriptionPosition OverviewThe Client Services Supervisor assists with the overall day-to-day operational and administrative tasks within the organization. The position is responsible for handling client issues and concerns regarding operations...


  • Taguig, National Capital Region, Philippines Arch Global Services (Philippines) Inc. Full time

    Job DescriptionThe Operations Manager role at Arch Global Services (Philippines) Inc. is a key position that oversees the Central Operations team, focusing on production levels, service level agreements, quality, and process improvement. This leadership role utilizes expertise to drive LEAN principles and methodology to enhance customer experience while...

  • Team Lead

    4 weeks ago


    Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full time

    Summary/Description:Manage a team of CSR associates in BPO operations. Main objective of the role will be to supervise the day-to-day delivery and performance of the team.The role will also require the individual to motivate, mentor, coach and groom the team.Ensure process & KM compliance along with meeting client and internal commitments. Own all customer...


  • Taguig, National Capital Region, Philippines The Lead Realty Full time

    Job DescriptionThis is a full-time Broker Coordinator role located on-site at The Lead Realty. Responsibilities include coordinating with brokers, conducting property tours, and managing property investments.


  • Taguig, National Capital Region, Philippines Carelon Global Solutions Philippines Full time

    Carelon Global Solutions Philippines is looking for a highly skilled and experienced Team Management Specialist to join our operations team. As a key member of our management team, you will be responsible for leading a team of customer service representatives to deliver exceptional customer experiences.Key Responsibilities:Develop and implement effective...


  • Taguig, National Capital Region, Philippines UnitedHealth Group Full time

    We are seeking a Technical Resolution Analyst to join our team at UnitedHealth Group. In this role, you will be responsible for providing technical support to our customers, troubleshooting complex issues, and collaborating with internal teams to resolve problems.To succeed in this position, you will need a strong understanding of desktop support technology,...


  • Taguig, National Capital Region, Philippines The Lead Realty Full time

    The Lead Realty is a leading consultancy firm in Taguig City, Philippines. Our core business lies in buying, selling, leasing, and investing in high-end properties.We seek a dynamic Sales Department member to join our team. As a key figure, you will handle client communication, sales activities, and training new team members. Your strong communication and...


  • Taguig, National Capital Region, Philippines 1Rotary Trading Corporation Full time

    About the Job:The HR Assistant for Employee Relation role is responsible for supporting the Human Resources team in managing and resolving employee relations issues, promoting a positive work environment, and ensuring compliance with company policies and labor laws. This role requires strong communication and interpersonal skills to effectively collaborate...