Sales Performance Specialist

1 day ago


Angeles City, Central Luzon, Philippines beBeeCustomerSuccess Full time $24,000 - $31,000
Customer Success Specialist

Concentrate on driving exceptional customer experiences and achieving sales quotas in a high-volume calling environment.

Key Responsibilities:
  • Manage multiple customer interactions daily via phone and email, using contact search and productivity tools to verify information.
  • Conduct health checks to gauge product satisfaction and value completion, developing product knowledge to address customer objections intelligently.
  • Document and track feedback and measurements through surveys, calls, and emails, ensuring seamless communication and issue resolution.
Requirements:
  • 2+ years of experience in customer-facing roles, with a proven track record of meeting personal and team sales goals.
  • Strong problem-solving skills, excellent knowledge of MS Office programs, and ability to learn new technology and data quickly.
  • Experience working with CRM systems, such as Salesforce.com, and willingness to work from home or occasional office attendance.
Benefits:
  • Comprehensive health insurance package with dental coverage.
  • Paid time off and bereavement leave.
  • Life insurance and group personal accident program.
  • Employee assistance program and rewards/ recognition programs.
  • Wellness incentive program and learning & development opportunities.
Work Environment:

Concentrix operates as a Virtual First company, requiring a reliable internet connection and dedicated workspace at home.



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