
Sales Performance Specialist
1 day ago
Concentrate on driving exceptional customer experiences and achieving sales quotas in a high-volume calling environment.
Key Responsibilities:- Manage multiple customer interactions daily via phone and email, using contact search and productivity tools to verify information.
- Conduct health checks to gauge product satisfaction and value completion, developing product knowledge to address customer objections intelligently.
- Document and track feedback and measurements through surveys, calls, and emails, ensuring seamless communication and issue resolution.
- 2+ years of experience in customer-facing roles, with a proven track record of meeting personal and team sales goals.
- Strong problem-solving skills, excellent knowledge of MS Office programs, and ability to learn new technology and data quickly.
- Experience working with CRM systems, such as Salesforce.com, and willingness to work from home or occasional office attendance.
- Comprehensive health insurance package with dental coverage.
- Paid time off and bereavement leave.
- Life insurance and group personal accident program.
- Employee assistance program and rewards/ recognition programs.
- Wellness incentive program and learning & development opportunities.
Concentrix operates as a Virtual First company, requiring a reliable internet connection and dedicated workspace at home.
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