Customer Experience Advocate

1 day ago


Taguig, National Capital Region, Philippines Neksjob Corporation Full time
Job Description

Neksjob Corporation

Overview

At Neksjob Corporation, we are dedicated to providing exceptional customer experiences that meet and exceed our clients' expectations.

Responsibilities
  • Provide timely and effective support to customers through various communication channels
  • Ensure call quality and quantitative standards are observed in meeting customer care needs
  • Resolve customer complaints in a professional and courteous manner
  • Maintain accurate records of customer interactions and issue resolutions
Requirements
  • Demonstrated ability to work in a fast-paced environment with multiple priorities
  • Excellent communication and interpersonal skills
  • Ability to maintain confidentiality and handle sensitive information
  • Familiarity with customer service software and systems
Benefits

We offer a comprehensive benefits package including health insurance, paid time off, and opportunities for career growth and development.

Work Environment

Our office is a dynamic and inclusive work environment where employees can thrive and contribute to our success.



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