Customer Experience Ambassador

1 day ago


Taguig, National Capital Region, Philippines Neks Job Philippines Full time

We are seeking a highly skilled Customer Service Representative to join our team at Neks Job Philippines. As a Customer Experience Ambassador, you will be responsible for delivering exceptional customer service and support to our clients.

About the Role

The ideal candidate will have excellent communication skills, be able to work effectively in a fast-paced environment, and possess a strong understanding of customer needs.

Responsibilities include:

  • Responding to incoming calls from customers and providing timely solutions to their queries;
  • Answering questions and inquiries regarding our products and services;
  • Troubleshooting problems and escalating complex issues to senior team members;
  • Providing information and handling complaints in a professional and courteous manner;
Qualifications

To be successful in this role, you will need to meet the following requirements:

  • College Graduate or equivalent qualification;
  • Minimum 6 months of call center experience (for Profile 2 candidates);
  • Excellent communication and interpersonal skills;
  • Ability to work onsite;
Why Choose Us?

We offer a competitive salary, exciting performance bonuses and account-specific allowances, career advancement opportunities, and comprehensive healthcare benefits. Our company values promote within the company, making it an ideal place to grow your career.



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