Chief Customer Experience Officer

1 week ago


Taguig, National Capital Region, Philippines Visage Executive Search Full time

About Us

At Visage Executive Search, we understand the importance of exceptional customer service in corporate banking. We are currently seeking a skilled Chief Customer Experience Officer to lead our team and deliver outstanding results.

Job Summary:

The Chief Customer Experience Officer will oversee all aspects of customer interactions, including contact center management, quality assurance, and training. This individual will be responsible for analyzing processes, setting standards, and implementing strategic changes to improve service quality.

Main Responsibilities:

  • Manage customer service operations, ensuring operational efficiency and exceptional service delivery.
  • Analyze processes and implement strategic changes to improve service quality.
  • Provide technical support to enhance operational performance and resolve customer issues promptly.
  • Foster customer loyalty through effective communication and personalized service.
  • Coach and motivate the team to deliver outstanding customer experiences.
  • Relay customer feedback across the organization and maintain accurate records of interactions.

Qualifications and Requirements:

  • Bachelor's degree in Business Management, Communication, or related field.
  • 3-5 years of experience as a Customer Service Manager in banking or financial services.
  • Strong customer-centric focus and excellent communication skills.
  • Strategic thinker with leadership abilities and problem-solving skills.

What You'll Get:

A competitive salary of $85,000 - $115,000 per year, depending on your level of experience and qualifications.

How to Apply:

Please submit your application through our website. We look forward to reviewing your resume and cover letter.



  • Taguig, National Capital Region, Philippines DLL & Sons Company Asia Ltd., Inc. Full time

    Job OverviewWe are seeking a highly skilled Chief Financial Officer to join our team at DLL & Sons Company Asia Ltd., Inc.


  • Taguig, National Capital Region, Philippines IOPEX Technologies Philippines - Taguig Full time

    Job Title: Chief Operations OfficerAbout the Role:We are seeking a seasoned Chief Operations Officer to join our team at IOPEX Technologies Philippines - Taguig. As a key member of our leadership team, you will be responsible for driving operational excellence, process improvement, and strategic planning to support the company's growth and success.Key...


  • Taguig, National Capital Region, Philippines Nityo Infotech Full time

    Job Overview:We are seeking a highly skilled Chief Tax Compliance Officer to join our team at Nityo Infotech. The successful candidate will be responsible for leading our tax compliance efforts, ensuring that we meet all relevant tax laws and regulations.Key Responsibilities:As a Chief Tax Compliance Officer, you will oversee the preparation and submission...


  • Taguig, National Capital Region, Philippines RecruiterPH Full time

    About This RoleWe are seeking a highly skilled and experienced Chief Information Security Officer to join our team at RecruiterPH. As a key member of our organization, you will be responsible for overseeing the implementation and maintenance of our global security strategy.


  • Taguig, National Capital Region, Philippines RecruiterPH Full time

    Job Description:As Chief Engineering Officer, you will lead and manage a team of software engineers, architects, and build specialists, defining and executing the technology build and engineering strategy aligned with company goals. The role involves overseeing the entire software development lifecycle, driving the implementation of best practices,...


  • Taguig, National Capital Region, Philippines IQBackOffice Full time

    Job Summary:OverviewAs a Chief NetSuite Implementation Officer at IQBackOffice, you will be responsible for leading and managing the implementation of new NetSuite functionality, optimization, and ongoing support of our systems. You will work closely with cross-functional teams to ensure projects are delivered on time, within scope, and aligned with our...


  • Taguig, National Capital Region, Philippines Geordanson Foods Limited OPC Full time

    Job SummaryThe Chief Financial Compliance Officer will play a crucial role in maintaining the financial health and integrity of Geordanson Foods Limited OPC. This position requires a highly organized and detail-oriented individual with strong accounting principles knowledge.Key Responsibilities:• Accurately record and maintain financial transactions,...


  • Taguig, National Capital Region, Philippines J-K Network Services Full time

    We are seeking an experienced Chief Administrative Officer to join our team at J-K Network Services. The ideal candidate will have a strong background in administration, compliance, and customer service.Company OverviewJ-K Network Services is a leading construction and engineering firm with a rich history dating back to 1994. Our clients come from various...


  • Taguig, National Capital Region, Philippines RecruiterPH Full time

    Job SummaryWe are seeking a highly skilled Chief Business Transformation Officer to join our team at RecruiterPH. The ideal candidate will have a proven track record of leading business transformation initiatives and driving operational excellence.Key Responsibilities:Lead business transformation initiatives to improve operational efficiency and...


  • Taguig, National Capital Region, Philippines J-K Network Services Full time

    Job SummaryWe are seeking a highly experienced Chief Digital E-commerce Officer to lead our e-commerce initiatives and drive online sales growth. This is a challenging and rewarding role that requires a deep understanding of the e-commerce ecosystem and ability to develop innovative strategies to maximize brand visibility and revenue.About J-K Network...


  • Taguig, National Capital Region, Philippines Visage Executive Search Full time

    Job Description:We are seeking a highly skilled Chief Technology Officer (CTO) to lead our technology team and drive digital banking technology development in the Philippine market.About Visage Executive SearchAs a leading executive search firm, Visage Executive Search specializes in identifying and attracting top talent for various roles across different...


  • Taguig, National Capital Region, Philippines MKIT (HONG KONG) HOLDINGS LIMITED Full time

    Job Title: Chief Digital Banking Security OfficerMKIT (HONG KONG) HOLDINGS LIMITED seeks a seasoned Information Security Manager Digital Banking to join our team. As a key member of our organization, you will be responsible for leading the development and implementation of information security strategies to protect our digital banking services.The ideal...


  • Taguig, National Capital Region, Philippines Visage Executive Search Full time

    Job DescriptionWe are seeking a highly skilled Chief Information Security Strategist to join our team at Visage Executive Search. This is a senior leadership role that requires a strong background in information security, strategic planning, and stakeholder management.About the RoleThe successful candidate will be responsible for developing and implementing...

  • Chief Cloud Architect

    3 weeks ago


    Taguig, National Capital Region, Philippines Nityo Infotech Full time

    About Nityo InfotechWe are a leading technology company seeking an experienced Chief Cloud Architect to lead our cloud strategy and implementation.Job SummaryThe estimated salary for this role is $140,000 - $180,000 per year.Key Responsibilities:Leverage expert knowledge of cloud technologies, including Microsoft Azure and Office 365, to design and implement...


  • Taguig, National Capital Region, Philippines Hunter's Hub Inc. Full time

    Job Title:Chief Quality Assurance StrategistCompany Overview:Hunter's Hub Inc. is a technology-driven company that thrives on innovation and quality. We are seeking an experienced Senior QA Lead to lead our quality assurance team and drive the development of high-quality software applications.Estimated Salary:$120,000 - $180,000 per yearJob Description:The...


  • Taguig, National Capital Region, Philippines Nityo Infotech Full time

    We are seeking a highly skilled Chief Global Taxation Specialist to join our team at Nityo Infotech. This role will be based in BGC Taguig, Philippines.About the RoleThis is a regular full-time position requiring 8 hours of work from 8AM to 5PM. However, we may require occasional shifting of shifts primarily for our AU and EU clients as needed.The ideal...


  • Taguig, National Capital Region, Philippines Vertere Global Solutions, Inc Full time

    Vertere Global Solutions, Inc seeks an experienced professional to fill the role of Chief Innovation Strategist. The ideal candidate will have a strong background in Solutions Architecture, with expertise in driving business growth through strategic planning and collaboration.Job Description:We are looking for a highly skilled and results-driven individual...


  • Taguig, National Capital Region, Philippines Ayuda Business Management solution Inc Full time

    Ayuda Business Management Solution Inc. is seeking a seasoned IT professional to fill the role of Chief Information Officer.About the Role:We are looking for a strategic and visionary leader to oversee our company's technical infrastructure, drive digital transformation initiatives, and lead our technology teams to achieve business objectives.Key...


  • Taguig, National Capital Region, Philippines KMC Solutions Full time

    KMC Solutions is a leading provider of innovative solutions, dedicated to delivering exceptional service experiences that drive business growth.Estimated Salary: ₱3,500,000 - ₱5,500,000 per annumThis role offers a competitive salary, commensurate with experience and qualifications.About the JobWe are seeking an experienced Chief Client Relationship...


  • Taguig, National Capital Region, Philippines Solid Lyndelle Manpower Services Inc. Full time

    Job Title: Chief Information Security ArchitectAbout the Role:We are seeking a highly skilled Chief Information Security Architect to join our team at Solid Lyndelle Manpower Services Inc. in Singapore.Key Responsibilities:Design, implement, and manage comprehensive security systems, including firewalls, intrusion detection/prevention systems (IDS/IPS),...