Customer Support Professional

3 weeks ago


Cebu City, Central Visayas, Philippines Neksjob Corporation Full time

Overview

Neksjob Corporation is a leading provider of customer support services, committed to delivering exceptional experiences to our clients. As a valued member of our team, you will play a critical role in helping us achieve this goal.

Job Summary

We are seeking highly motivated and customer-focused individuals to join our Call Center Agent team. The successful candidate will be responsible for responding to incoming calls from customers, resolving issues, and providing information about our products and services.

About the Role

This is an exciting opportunity for those who enjoy working in a fast-paced environment and are passionate about delivering excellent customer service. You will have the chance to work with a talented team, learn new skills, and grow your career in a dynamic industry.

Responsibilities

The key responsibilities of this role include:

  • Responding to incoming calls from customers in a timely and professional manner
  • Providing accurate and helpful information about our products and services
  • Resolving customer complaints and issues efficiently
  • Working collaboratively with colleagues to achieve team goals

Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent
  • Excellent communication and interpersonal skills
  • Ability to work in a team environment
  • Basic computer skills and familiarity with customer relationship management software

What We Offer

In return for your hard work and dedication, we offer a competitive salary of up to 18,400 PHP per month, as well as opportunities for career advancement and professional growth. Our comprehensive benefits package includes:

  • Competitive salary
  • Exciting performance bonuses and account-specific allowances
  • Career advancement opportunities
  • Promotion within the company
  • Comprehensive healthcare benefits


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