Customer Support Ambassador

3 days ago


Cebu City, Central Visayas, Philippines Neksjob Full time

We are seeking a highly skilled Customer Support Ambassador to join our team at Neksjob. As a key member of our customer-facing department, you will play a crucial role in ensuring that our clients receive exceptional support and service.

About the Role

The ideal candidate will possess excellent communication skills, both written and verbal, and be able to effectively troubleshoot problems and provide solutions. You will work closely with our internal teams to resolve customer complaints and issues in a timely and professional manner.

Responsibilities
  • Respond to incoming calls from customers and address their inquiries and concerns
  • Troubleshoot problems and provide effective solutions
  • Work collaboratively with internal teams to resolve customer complaints and issues
Qualifications
  • High School Diploma or equivalent required
  • 0-1 year of experience in customer-facing roles preferred
  • Excellent communication and problem-solving skills essential
What We Offer
  • Competitive salary: PHP 25,000 - 30,000 per month
  • Exciting performance bonuses and account-specific allowances
  • Career advancement opportunities within the company
  • Comprehensive healthcare benefits package
Why Choose Us?

Neksjob offers a dynamic and supportive work environment that fosters growth and development. Our team is passionate about delivering exceptional service and support to our clients, and we are looking for like-minded individuals to join our ranks.



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