Technical Support Professional
18 hours ago
Eteam Private Workforce Corporation is seeking a skilled Technical Support Representative to join their team.
Job SummaryThis role involves providing top-notch technical support to clients, ensuring they receive excellent service and assistance when needed.
About the RoleWe are looking for a highly motivated and detail-oriented individual who can start ASAP. The ideal candidate will have good communication skills, be able to work under pressure, and be willing to work on holidays.
As a Technical Support Representative, you will be responsible for resolving customer inquiries and issues in a timely and professional manner. You will also be required to communicate effectively with customers via phone, email, or chat.
Key Responsibilities:- Provide exceptional customer service and support via various channels.
- Respond to customer inquiries and resolve issues efficiently.
- Collaborate with internal teams to resolve complex issues.
To be successful in this role, you will need:
- A college degree or fresh graduate status.
- No prior experience is necessary, but having 6 months of BPO experience is a plus.
- Good communication skills and ability to work under pressure.
- Availability to work on holidays.
We offer a comprehensive benefits package that includes:
- HMO (Health Maintenance Organization) coverage.
- Life Insurance.
- Possible hybrid work arrangement upon regularization.
The estimated salary range for this position is ₱20,000 - ₱35,000 per month, depending on qualifications and experience.
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