Technical Support Professional

18 hours ago


Cebu City, Central Visayas, Philippines Eteam Private Workforce Corporation Full time

Eteam Private Workforce Corporation is seeking a skilled Technical Support Representative to join their team.

Job Summary

This role involves providing top-notch technical support to clients, ensuring they receive excellent service and assistance when needed.

About the Role

We are looking for a highly motivated and detail-oriented individual who can start ASAP. The ideal candidate will have good communication skills, be able to work under pressure, and be willing to work on holidays.

As a Technical Support Representative, you will be responsible for resolving customer inquiries and issues in a timely and professional manner. You will also be required to communicate effectively with customers via phone, email, or chat.

Key Responsibilities:
  • Provide exceptional customer service and support via various channels.
  • Respond to customer inquiries and resolve issues efficiently.
  • Collaborate with internal teams to resolve complex issues.
Requirements

To be successful in this role, you will need:

  • A college degree or fresh graduate status.
  • No prior experience is necessary, but having 6 months of BPO experience is a plus.
  • Good communication skills and ability to work under pressure.
  • Availability to work on holidays.
Benefits

We offer a comprehensive benefits package that includes:

  • HMO (Health Maintenance Organization) coverage.
  • Life Insurance.
  • Possible hybrid work arrangement upon regularization.
Estimated Salary

The estimated salary range for this position is ₱20,000 - ₱35,000 per month, depending on qualifications and experience.



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