Customer Support Specialist

1 week ago


Cebu City, Central Visayas, Philippines Neksjob Corporation Full time
Job Description for Customer Support Associate at Neksjob Corporation

At Neksjob Corporation, we are looking for a highly skilled and motivated individual to fill the role of Customer Support Associate. This is an excellent opportunity for someone who enjoys interacting with customers, resolving issues in a timely manner, and providing top-notch service.

Key Responsibilities:

  • Provide exceptional customer service support via phone, email, or other communication channels
  • Ensure call quality and quantitative standards are observed in meeting customer care needs and resolving them efficiently
  • Maintain accurate records of customer interactions and resolve complaints in a professional manner

Requirements:

  • Demonstrated excellent English communication skills
  • A minimum of 6 months of customer service or relevant experience
  • Open to High School graduates, College Undergrads/Grads
  • Willingness to work on a shifting schedule and during holidays as needed

Benefits:

  • A competitive estimated salary range of $40,000 - $60,000 per annum
  • The opportunity to work in a dynamic and supportive team environment
  • Ongoing training and development opportunities to enhance your skills and knowledge


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