Customer Support Professional

3 days ago


Cebu City, Central Visayas, Philippines Valeros Business Company Full time
Company Overview

We are Valeros Business Company, a dynamic and growing organization committed to delivering exceptional customer experiences. Our team is dedicated to fostering a culture of excellence, where every individual has the opportunity to grow and thrive.

Job Summary

We are seeking a highly skilled Customer Support Professional to join our team in Cebu. As a key member of our customer support team, you will be responsible for providing top-notch service to our clients, ensuring their needs are met and exceeded. If you have a passion for delivering outstanding customer experiences, we encourage you to apply for this exciting opportunity

Key Responsibilities:
  • Handle customer inquiries with professionalism and empathy.
  • Provide timely and accurate solutions to customer concerns.
  • Utilize computer literacy skills to address customer needs.
  • Maintain high levels of customer satisfaction and loyalty.

Requirements

To succeed in this role, you must possess the following qualities:
  • At least 6 months of experience in a BPO setting.
  • Good English communication skills.
  • Customer service representative and customer support skills.
  • Strong communication and interpersonal skills.
  • Ability to multitask and work in a fast-paced environment.
  • Problem-solving and conflict resolution abilities.

Salary and Benefits

This full-time on-site role offers a competitive salary range of up to 23,000, depending on the campaign. In addition to your compensation, you will also enjoy access to a dynamic and supportive work environment, opportunities for growth and development, and a chance to make a real difference in the lives of our customers.

What We Offer

As a Customer Support Professional at Valeros Business Company, you can expect:
  • A challenging and rewarding work environment.
  • Ongoing training and development opportunities.
  • A competitive salary and benefits package.
  • The chance to work with a talented and diverse team.


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