Customer Support Liaison
4 weeks ago
We are looking for a highly skilled Customer Service Representative to join our team at Neksjob Philippines. In this role, you will be responsible for delivering exceptional customer service and support to our clients.
Job SummaryThe Customer Service Representative will work closely with our sales and marketing teams to ensure seamless communication and customer satisfaction. As a key member of our customer-facing team, you will be responsible for resolving customer complaints and concerns in a professional and courteous manner.
If you have a passion for delivering outstanding customer experiences and possess excellent communication skills, we want to hear from you
Key Responsibilities:- To provide exceptional customer service and support via phone, email, and chat
- To resolve customer complaints and concerns in a timely and professional manner
- To work closely with the sales and marketing teams to ensure seamless communication and customer satisfaction
- To maintain accurate records of customer interactions and feedback
We offer a competitive salary range of P18,000 - P25,000 per month, depending on experience. If you are a motivated and results-driven individual who is passionate about delivering outstanding customer experiences, please apply today
Requirements:To be successful in this role, you will need to possess the following qualifications:
- Must be 18 years or older
- High school graduate with diploma/certificate
- Good to Excellent English Communication Skills
- Willingness to work full-time and in a shifting schedule
- Ability to start immediately
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