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Client Relationship Specialist

1 week ago

Makati City, National Capital Region, Philippines Michael Page Full time
About Our Client

We are a high-end, multinational retail corporation operating in numerous locations worldwide.

This opportunity offers a chance to work with a large workforce and join our team as a Team Manager.

Your primary responsibilities will include leading, coaching, and inspiring your team to deliver exceptional client experiences. You will foster a culture of mentorship, inclusivity, and collaboration, identifying and developing talent, and ensuring equitable growth opportunities and succession planning.

Key Responsibilities
  • Team Leadership & Development: Lead, coach, and inspire your team to deliver an outstanding client experience, fostering a culture of mentorship, inclusivity, and collaboration.
  • Client & Business Growth: Empower the team to build strong client relationships through personalized service and effective clienteling. Foster a client-first mindset rooted in inclusivity and respect.
  • Sales & Floor Management: Lead by example in sales, client engagement, and service excellence. Support the team in cross-selling, retention, and achieving sales goals. Oversee efficient floor management, ensuring an inclusive and high-performing retail environment.
  • Operations & Strategy: Ensure seamless execution of company policies, brand standards, and operational excellence. Collaborate on staff planning, inventory management, and product strategy while leveraging market insights to enhance business performance.

The successful applicant should possess excellent leadership and team management skills, strong communication and interpersonal skills, and the ability to drive sales and revenue growth.