Client Relationship Professional
2 days ago
Salcedo Auctions is a leading auction house seeking a highly skilled Client Relationship Professional to join our team. This role is crucial in building and maintaining strong relationships with clients, ensuring excellent service and engagement.
Key Responsibilities
Client & Consignor Engagement
- Establish and maintain relationships with new and existing clients, providing personalized support and guidance throughout the consignment process.
- Promptly respond to client inquiries via email or phone, providing accurate information on consignment procedures, auction items, and sales.
- Proactively identify and pursue high-value opportunities for clients, securing top-tier pieces for auction or private sale.
- Engage potential buyers to participate in auctions and private sales by presenting opportunities persuasively.
Auction Operations
- Manage telephone bids during auction days to ensure a seamless bidding experience.
- Conduct ocular inspections to source high-quality auction items, assessing their value and marketability.
General Responsibilities
- Execute tasks efficiently in a fast-paced environment.
- Follow company directives and uphold professionalism in all client interactions.
- Maintain confidentiality and act in the company's best interests.
Qualifications
- Bachelor's degree in Business, Marketing, Art History, or a related field.
- Proven experience in client relationship management, preferably in luxury goods or art.
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