Senior Financial Recovery Specialist

1 day ago


Cagayan de Oro, Northern Mindanao, Philippines RYDE N' GO MOTORCYCLE Full time
Job Overview

Ryde N' Go Motorcycle seeks a highly skilled professional to join our team as a Senior Financial Recovery Specialist. This key role is responsible for overseeing the timely and accurate collection of payments from customers.

Key Responsibilities
  • Payment Collection Goals and Targets: Establish and achieve collection goals, driving revenue growth while maintaining customer satisfaction.
  • Outstanding Credit Management: Develop and implement strategies to reduce outstanding credit balances, ensuring prompt payment processing.
  • Policy Enforcement: Implement and enforce policies to minimize excessive outstanding credit, aligning with company standards.
  • Recovery Process: Ensure adherence to company recovery policies and procedures, fostering a culture of timely payment.
  • Negotiation and Communication: Effectively communicate with customers, negotiating settlements when necessary to resolve non-payment issues.
  • Reporting and Feedback: Prepare regular reports on payment collections, providing valuable insights for departmental improvement.
  • Staff Development: Train and mentor staff members in financial recovery best practices, promoting team growth and expertise.


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