Senior Trade Resolution Executive

7 days ago


Manila, National Capital Region, Philippines Cognizant Full time

Job Summary

This role will be responsible for managing trade lifecycle processes, ensuring timely and accurate resolutions of trade-related issues. You will collaborate with cross-functional teams to resolve trade disputes and discrepancies.

About the Team

Our team operates in an extremely high-risk, time-critical, and dynamic atmosphere, dealing with a broad spectrum of clientele with unique requirements.

  • Liaise with all stakeholders to ensure timely and accurate resolution of breaks.
  • Identify areas for process improvement and contribute to process improvement programs.

Responsibilities

  1. Resolve trade exceptions and/or tasks assigned as per defined procedures and timelines.
  2. Investigate and resolve breaks related to financial mismatches, unconfirmed or missing trade bookings, non-receipts, payments, and interest claims.


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