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Partner Success Specialist

1 week ago

Manila, National Capital Region, Philippines PartnerHero Full time
About the Role

The Partner Success Specialist will play a vital part in the partner lifecycle, specifically in the coordination and delivery of managed operations services. This role requires a high level of organization and attention to detail to ensure smooth communication and execution.

Key Responsibilities
  • Develop strong relationships with partners, understanding their needs and aligning services
  • Work with the team to create project timelines based on partner expectations
  • Detect and escalate technical issues or partner concerns to leaders
Requirements
  • Excellent written and verbal communication skills
  • Action-oriented with strong organizational, analytical, and problem-solving skills
  • Experience in multi-tasking and project management
  • Attentiveness and empathy towards clients and their customers