Technical IT Support Professional

1 day ago

Cagayan de Oro, Northern Mindanao, Philippines beBeeSupport Full time ₱368,000 - ₱608,000
IT Support Specialist

We are seeking an experienced IT support specialist to provide top-notch technical assistance and guidance.

  • The ideal candidate will have a strong understanding of hardware, software, and network-related issues.
  • Responsibilities include providing remote technical support, troubleshooting, and resolving IT problems.
  • This role requires the ability to install, configure, and maintain computer systems, mobile devices, software, printers, and peripherals.
  • The successful candidate will have experience with system user accounts, access permissions, and data security.
  • A strong focus on customer service and communication skills is essential for this position.
  • The IT support specialist will work closely with the IT team to implement IT projects, upgrades, and system improvements.

Mandatory Requirements:

  • Possess a degree in Information Technology or a related field.
  • A minimum 3-5 years prior experience providing support in Windows 10/11, M365, Active Directory/Azure AD, SharePoint, Teams, and Xero.
  • Experience with remote support applications (e.g., TeamViewer, AnyDesk, VNC) and help desk software (e.g., Freshdesk, Zendesk, Jira).
  • Proficiency with Microsoft Office products, particularly Excel.
  • Strong problem-solving and attention to detail skills.
  • Excellent English written and verbal communication skills.

About This Role:

This is an exciting opportunity for an IT support specialist to join our team and contribute to the success of our organization.

As a key member of the support team, you will play a critical role in ensuring seamless IT operations and optimal performance.

If you are passionate about delivering exceptional customer service and have a strong technical background, we encourage you to apply for this challenging and rewarding position.

  • Remote Technical Support Professional

    1 day ago

    Cagayan de Oro, Northern Mindanao, Philippines beBeeTechnical Full time ₱3,000,000 - ₱5,000,000

    Technical Support Representative Job OverviewWe're seeking skilled and customer-focused professionals to provide technical assistance and troubleshooting support for various clients across industries. As a Technical Support Representative, you will be responsible for responding to technical inquiries, resolving issues related to hardware, software, and...

  • Technical Support Professional

    19 hours ago

    Cagayan de Oro, Northern Mindanao, Philippines beBeeTroubleshooting Full time ₱6,000 - ₱7,200

    As a Technical Support Specialist, you will provide exceptional remote support to customers. Your key responsibilities include reviewing and updating support tickets, troubleshooting technical issues, and documenting resolution steps. You will also communicate effectively with customers to address their needs and contribute to creating and improving...

  • IT Technical Support Professional

    1 day ago

    Cagayan de Oro, Northern Mindanao, Philippines beBeeTechnical Full time ₱2,500,000 - ₱3,500,000

    Job SummaryThis is a remote position as an IT Support Specialist to provide timely and effective technical support to restaurant operations.The successful candidate will work remotely to support various IT systems and platforms, with occasional on-site visits as needed.Key Responsibilities Include:Providing real-time IT support to restaurant teams during...

  • Senior Technical Support Professional

    22 hours ago

    Cagayan de Oro, Northern Mindanao, Philippines beBeeSupport Full time $80,000 - $120,000

    Job DescriptionAbout Our CompanyServe as the primary point of contact for customers, providing exceptional support and technical assistance.Collaborate with Product, Engineering, and Sales teams to ensure customer satisfaction and enhance our platform.Utilize strong communication and problem-solving skills to improve customer experience in a fast-paced...

  • Crypto Technical Support Professional

    20 hours ago

    Cagayan de Oro, Northern Mindanao, Philippines beBeeCryptocurrency Full time $45,000 - $55,000

    Job OpportunityWe are seeking a skilled Crypto Customer Support Specialist to provide exceptional customer support via chats and emails.This role is ideal for an individual who is passionate about technology and eager to make a positive impact in the industry.Key Responsibilities:Deliver timely and effective customer support via various communication...

  • Technical Support

    1 week ago

    Cagayan de Oro, Northern Mindanao, Philippines TORCH Solutions Full time ₱400,000 - ₱800,000 per year

    Massive hiring forTechnical Support (CSR) role offers a full-time, entry-level opportunity to join our dynamic customer service team based in Cagayan de Oro, Misamis Oriental. As a Technical Support Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and resolving their technical queries...

  • Advanced Technical Support Professional

    14 hours ago

    Cagayan de Oro, Northern Mindanao, Philippines beBeeSupport Full time ₱600,000 - ₱800,000

    Job OverviewThe role of Computer Support Analyst offers a chance to make an impact with cutting-edge Smart Grid solutions.You'll be responsible for resolving customer support tickets and collaborating with utility clients to deliver the best outcomes.You'll work with smart technologies, troubleshooting technical issues, and providing after-hours/holiday...

  • Support Professional

    19 hours ago

    Cagayan de Oro, Northern Mindanao, Philippines beBeeCustomer Full time ₱2,500,000 - ₱5,500,000

    Support Professional Role We are seeking a dedicated and highly skilled Support Professional to join our organization. As a key member of our support team, you will play a crucial role in delivering exceptional support to clients and ensuring a positive customer experience. Key Responsibilities: Provide prompt and efficient support to clients via phone,...

  • Technical Support Expert

    2 hours ago

    Cagayan de Oro, Northern Mindanao, Philippines beBeeSupport Full time ₱621,000 - ₱759,000

    We are seeking a skilled professional to fill the role of Technical Support Expert.Job DescriptionThis position requires an individual who can deliver exceptional support to customers, working closely with product and engineering teams to resolve technical issues and improve services. The ideal candidate will be responsible for:Triage bugs and feature...

  • Technical Support Specialist

    1 day ago

    Cagayan de Oro, Northern Mindanao, Philippines beBeeTechnical Full time ₱180,000 - ₱240,000

    We are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our support staff, you will provide top-notch customer service and technical assistance to our clients.Job DescriptionThe ideal candidate will have excellent communication and analytical skills, with the ability to think critically and resolve complex problems....