Advanced Technical Support Professional

20 hours ago

Cagayan de Oro, Northern Mindanao, Philippines beBeeSupport Full time ₱600,000 - ₱800,000
Job Overview

The role of Computer Support Analyst offers a chance to make an impact with cutting-edge Smart Grid solutions.

You'll be responsible for resolving customer support tickets and collaborating with utility clients to deliver the best outcomes.

You'll work with smart technologies, troubleshooting technical issues, and providing after-hours/holiday support when required.

Key Responsibilities
  • Resolve customer support tickets in a timely manner.
  • Troubleshoot technical issues involving SQL, Linux, networking, and VPNs.
  • Collaborate with utility clients to achieve desired outcomes.
  • Provide after-hours/holiday support as needed.
Required Skills
  • 4+ years' experience in SQL, production environments, and client support.
  • Linux OS support and network administration knowledge.
  • Familiarity with relational databases (Oracle/PostgreSQL).
  • Strong communication and problem-solving skills.
Nice To Have
  • Cloud systems, Java/JSP/jQuery knowledge, or Salesforce admin experience.
  • Utility industry or Smart Grid exposure.
  • ITIL/ITSM background.
Work Environment
  • Fully remote work arrangement.
  • Competitive benefits package including health & life insurance, lifestyle rewards program, gratuity, and more.
Seniority Level
  • Mid-Senior level position.
Employment Type
  • Full-time employment.
Industry
  • Software Development.

  • Advanced Technical Support Specialist

    1 day ago

    Cagayan de Oro, Northern Mindanao, Philippines beBeeTechnical Full time $6,500 - $6,870

    Advanced Technical Support SpecialistAbout the Role:We are seeking an experienced technical support specialist to join our corporate IT team and support our growing global user base.This role provides advanced technical support, escalated troubleshooting, and assists in maintaining operational continuity across systems, hardware, and software platforms.The...

  • Advanced Technical Support Specialist

    1 day ago

    Cagayan de Oro, Northern Mindanao, Philippines beBeeCareer Full time ₱900,000 - ₱1,200,000

    Job OverviewThis role requires an experienced IT professional to provide advanced technical support and troubleshooting for end-user devices, software applications, and company infrastructure.The successful candidate will be responsible for managing help desk tickets, ensuring timely and effective communication, supporting network setup during onboarding or...

  • Advanced Technical Support Expert

    1 day ago

    Cagayan de Oro, Northern Mindanao, Philippines beBeeTechnical Full time $40,320 - $43,200

    Technical Support Specialist Job DescriptionThis role requires advanced technical support, escalated troubleshooting, and the ability to maintain operational continuity across systems, hardware, and software platforms.About the Position:Provide Tier 2 support and troubleshooting for escalated issues from Tier 1 support, including hardware, software, network,...

  • Technical Support

    1 week ago

    Cagayan de Oro, Northern Mindanao, Philippines TORCH Solutions Full time ₱400,000 - ₱800,000 per year

    Massive hiring forTechnical Support (CSR) role offers a full-time, entry-level opportunity to join our dynamic customer service team based in Cagayan de Oro, Misamis Oriental. As a Technical Support Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and resolving their technical queries...

  • Technical Support Lead

    1 day ago

    Cagayan de Oro, Northern Mindanao, Philippines beBeeTechnical Full time $80,000 - $150,000

    Job Title: Technical Support LeadAbout the Role:This is a leadership position that requires exceptional technical expertise and excellent communication skills. The successful candidate will be responsible for managing complex technical issues, providing guidance to junior engineers, and ensuring seamless customer experiences.Job Description:Key...

  • Remote Technical Support Professional

    1 day ago

    Cagayan de Oro, Northern Mindanao, Philippines beBeeTechnical Full time ₱3,000,000 - ₱5,000,000

    Technical Support Representative Job OverviewWe're seeking skilled and customer-focused professionals to provide technical assistance and troubleshooting support for various clients across industries. As a Technical Support Representative, you will be responsible for responding to technical inquiries, resolving issues related to hardware, software, and...

  • Highly Skilled Technical Support Specialist

    1 day ago

    Cagayan de Oro, Northern Mindanao, Philippines beBeeTechnical Full time ₱450,000 - ₱800,000

    Job OverviewA highly skilled technical professional is sought for a remote, full-time opportunity.As a key member of our global support team, you will work on challenging technical issues and collaborate with cross-functional teams to deliver high-quality solutions.Key ResponsibilitiesProvide advanced technical support to customers across various...

  • IT Technical Support Specialist

    1 day ago

    Cagayan de Oro, Northern Mindanao, Philippines beBeeTechnical Full time ₱450,000 - ₱900,000

    Job OverviewWe are seeking a skilled IT professional to join our team. This role involves providing technical support for various platforms, troubleshooting complex issues, and ensuring compliance with security protocols.Main Responsibilities:Deliver advanced technical support to end-users via multiple channels.Troubleshoot and resolve hardware, software,...

  • Technical Support Professional

    1 day ago

    Cagayan de Oro, Northern Mindanao, Philippines beBeeTroubleshooting Full time ₱6,000 - ₱7,200

    As a Technical Support Specialist, you will provide exceptional remote support to customers. Your key responsibilities include reviewing and updating support tickets, troubleshooting technical issues, and documenting resolution steps. You will also communicate effectively with customers to address their needs and contribute to creating and improving...

  • Technical IT Support Professional

    1 day ago

    Cagayan de Oro, Northern Mindanao, Philippines beBeeSupport Full time ₱368,000 - ₱608,000

    IT Support SpecialistWe are seeking an experienced IT support specialist to provide top-notch technical assistance and guidance.The ideal candidate will have a strong understanding of hardware, software, and network-related issues.Responsibilities include providing remote technical support, troubleshooting, and resolving IT problems.This role requires the...