Operations Analyst

At Neksjob Corporation, we are seeking a highly skilled Workforce Operations Analyst to join our team. This role is an exciting opportunity for a motivated and detail-oriented individual to take on the challenge of driving efficiency in our workforce management operations.The estimated salary for this position is $60,000 - $80,000 per year, depending on...

**About the Company**Sound Connection specializes in hosting, setting up, and managing offshore business operations in the Philippines on behalf of our clients from all over the world. Our unique services cater to the specific needs of various foreign business organizations, including small and medium-sized businesses and large multinational corporations.We...

Job Title: Senior Business Operations Analyst - MIS Reporting SpecialistAt TASQ Staffing Solutions, we are seeking an experienced and highly skilled Senior Business Operations Analyst - MIS Reporting Specialist to join our team in Cebu City.Estimated Salary:P 25,000 - P 40,000 per monthCompany OverviewTASQ Staffing Solutions is a leading staffing solutions...

We are seeking a highly skilled Senior Operations Analyst to join our team at Quess Philippines Corporation. As a key member of our operations team, you will be responsible for overseeing all real-time Workforce Management (WFM) activities to ensure that our operational and client goals are met.Responsibilities:Implement analysis and reporting via WFM tools...

Job OverviewWe are seeking a skilled Senior Scheduling Analyst to join our team at Quess Philippines Corporation. This is a rewarding opportunity for an experienced professional looking to utilize their expertise in workforce management.About the RoleThe Senior Scheduling Analyst will be responsible for creating and implementing schedules that meet the...

Job DescriptionWe are seeking a highly skilled Workforce Management Data Analyst to join our team at Trinity Workforce Solutions.Key Responsibilities:Oversee real-time workforce management activities to ensure operational goals and client satisfaction are met.Analyze and report on workforce management data using various tools and software.Prepare and...

About the RoleWe are seeking a highly skilled Business Analyst to join our team as a WFM Executive. In this role, you will be responsible for analyzing and improving business processes related to workforce management.Key Responsibilities:Analyze and prepare headcount and capacity planners for assigned processes.Prepare forecasts for volume, productivity, and...

About the RoleWe are seeking a highly skilled Business Analyst to join our team at Quess Philippines Corporation. As a Business Analyst, you will be responsible for creating and managing short-term and long-term forecasts based on historical information and utilizing various forecasting methodologies.ResponsibilitiesCreate and manage new short-term and...

Job SummaryThis role involves overseeing the management of workforce management (WFM) solutions to ensure seamless operational activities across phone, email, chat, community, and social media support channels. As an RTA Supervisor at Quess Philippines Corporation, you will be responsible for managing a team of analysts to guarantee business continuity...

**Job Title:** Payment Processing Analyst**Job Summary:**We are seeking a skilled Payment Processing Analyst to join our team at Interactech Solutions Inc. This individual will be responsible for preparing source data for computer entry, approving deposits and withdrawals, and maintaining data entry requirements.Main Responsibilities:Prepare source data for...

We are seeking a skilled Operations Manager to join our team at Quess Philippines Corporation. This is a full-time position that offers a competitive salary and benefits package.**Job Summary:**The successful candidate will be responsible for managing a team of RTA analysts to ensure business continuity through outage and event management, as well as...

Job Summary:As a Real-Time Analyst at Quess Philippines Corporation, you will be responsible for overseeing all real-time WFM activities to ensure operational and client goals are met. This includes implementing analysis and reporting via WFM tools available, preparing daily/weekly/monthly reports, and analyzing past volume and staffing patterns to ensure...

**Job Title:** Senior WFM Operations Manager**Company Overview:** Quess Philippines Corporation is a globally recognized leader in the Business Process Management (BPM) industry, offering end-to-end BPM solutions to various sectors. Our diverse portfolio of services encompasses Business Process Management, Human Resources Management, and Facility...

Lead a High-Performing IT Service Desk TeamWe are seeking an experienced Technical Team Lead to oversee the day-to-day operations of our IT Service Desk team in Cebu. As a key member of our leadership team, you will be responsible for coaching, developing, and motivating a team of 20-30 skilled IT Analysts to deliver world-class customer service.About the...

Job Responsibilities:Oversee Real-Time OperationsEnsure operational and client goals are met by overseeing all real-time workforce management activities.Reporting and AnalysisImplement analysis and reporting via workforce management tools available.Reporting and CommunicationPrepare daily/weekly/monthly reports and distribute them to the leadership and...

Queess Philippines Corporation is seeking a highly skilled Senior Real-Time Analyst to join our team. The ideal candidate will have a minimum of 2+ years of experience in RTA and hands-on experience with IEX and CXOne.About the RoleThis role involves overseeing all real-time WFM activities to ensure operational and client goals are met. Key responsibilities...

Job OverviewAt Trinity Workforce Solutions, we are seeking a highly skilled WFM Real Time Analyst to join our team. This is an exciting opportunity for an individual to leverage their expertise in workforce management to drive business results.About the RoleWe are looking for a seasoned professional with a proven track record in analyzing and optimizing...

Job DescriptionThe Risk Analyst position at Interactech Solutions Inc involves analyzing and evaluating operational risks to identify potential threats and develop strategies for mitigation.Key Responsibilities:Analyzing data trends and patterns to identify potential risksConducting regular risk assessments and audits to ensure compliance with industry...

TASQ Staffing Solutions is seeking a dedicated Quality Assurance Analyst to work on-site in Cebu City. This role requires strong analytical skills, effective communication, and the ability to identify areas of improvement.**Job Summary:**Analyze customer feedback and make recommendations for enhancement.Monitor customer interactions to identify opportunities...

We are seeking a skilled Quality Assurance Analyst to join our team at Neksjob Philippines. The successful candidate will be responsible for ensuring the highest level of quality in our customer service operations.About the RoleAs a Quality Assurance Analyst, you will play a crucial role in monitoring calls and providing feedback to agents to improve their...