Quality Assurance Analyst

1 month ago


Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time

TASQ Staffing Solutions is seeking a dedicated Quality Assurance Analyst to work on-site in Cebu City. This role requires strong analytical skills, effective communication, and the ability to identify areas of improvement.

**Job Summary:**

  • Analyze customer feedback and make recommendations for enhancement.
  • Monitor customer interactions to identify opportunities for growth.
  • Implement and evaluate operational processes and procedures.
  • Review and analyze system specifications.
  • Develop efficient test strategies and plans.

**Requirements:**

  • At least 1 year of QA experience in the BPO industry.
  • Any collections experience.
  • Degree completion within 2 years with no outstanding subjects.
  • Documented proof of academic achievement.

**What We Offer:**

  • 20% Night Differential.
  • PTO Credits.
  • Accident and Life Insurance.

Interviews will be conducted via phone. Estimated salary range: PHP 30,000 - PHP 40,000 per month depending on experience and qualifications. A competitive compensation package will be provided based on performance.



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