Quality Assurance Analyst
1 week ago
TASQ Staffing Solutions is seeking a dedicated Quality Assurance Analyst to work on-site in Cebu City. This role requires strong analytical skills, effective communication, and the ability to identify areas of improvement.
**Job Summary:**
- Analyze customer feedback and make recommendations for enhancement.
- Monitor customer interactions to identify opportunities for growth.
- Implement and evaluate operational processes and procedures.
- Review and analyze system specifications.
- Develop efficient test strategies and plans.
**Requirements:**
- At least 1 year of QA experience in the BPO industry.
- Any collections experience.
- Degree completion within 2 years with no outstanding subjects.
- Documented proof of academic achievement.
**What We Offer:**
- 20% Night Differential.
- PTO Credits.
- Accident and Life Insurance.
Interviews will be conducted via phone. Estimated salary range: PHP 30,000 - PHP 40,000 per month depending on experience and qualifications. A competitive compensation package will be provided based on performance.
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