Technical Support Representative
7 days ago
At Neks Job Philippines, we value the importance of exceptional customer service. Our team strives to provide a high caliber of service in a friendly, confident, and informed manner.
Responsibilities
We are looking for individuals who can take on the role of Customer Service Agent. The day-to-day tasks include:
- Answering incoming calls from customers
- Sorting out customers' inquiries or requests
- Ensuring that customers' requests are managed in an appropriate and timely manner
- Developing, organizing, and maintaining accurate files
- Delivering top-notch customer service in a friendly, confident, and informed manner
Requirements
To be considered for this role, you should have:
- A minimum of a High School Diploma or equivalent
- At least 6 months of experience in the Telco or Tech industry
- Excellent English communication skills
- Excellent customer service, problem-solving, and multitasking skills
- Superb computer skills
- Be willing to work on site
What We Offer
We offer our employees a competitive package, including:
- Paid training
- Competitive salary plus allowances
- Monthly performance incentives
- Leave Credits
- Insurance Coverage
- HMO
Why Choose Us?
We believe that our employees are our greatest asset. By joining our team, you will have the opportunity to grow and develop your skills in a dynamic and supportive environment.
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