Technical Support Representative

7 days ago


Quezon City, National Capital Region, Philippines Neks Job Philippines Full time
About Neks Job Philippines
At Neks Job Philippines, we value the importance of exceptional customer service. Our team strives to provide a high caliber of service in a friendly, confident, and informed manner.

Responsibilities
We are looking for individuals who can take on the role of Customer Service Agent. The day-to-day tasks include:
  1. Answering incoming calls from customers
  2. Sorting out customers' inquiries or requests
  3. Ensuring that customers' requests are managed in an appropriate and timely manner
  4. Developing, organizing, and maintaining accurate files
  5. Delivering top-notch customer service in a friendly, confident, and informed manner

Requirements
To be considered for this role, you should have:
  • A minimum of a High School Diploma or equivalent
  • At least 6 months of experience in the Telco or Tech industry
  • Excellent English communication skills
  • Excellent customer service, problem-solving, and multitasking skills
  • Superb computer skills
  • Be willing to work on site

What We Offer
We offer our employees a competitive package, including:
  • Paid training
  • Competitive salary plus allowances
  • Monthly performance incentives
  • Leave Credits
  • Insurance Coverage
  • HMO

Why Choose Us?
We believe that our employees are our greatest asset. By joining our team, you will have the opportunity to grow and develop your skills in a dynamic and supportive environment.

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