Sales and Revenue Growth Specialist

2 days ago

Quezon City, National Capital Region, Philippines Sidecar Doughnuts Full time

We're seeking a highly skilled Sales and Revenue Growth Specialist to join our team at Sidecar Doughnuts. In this role, you'll be responsible for driving sales and revenue growth by building and maintaining strong relationships with travel agencies and corporate clients.

Key Responsibilities:

  1. Account Relationship Building: Develop and maintain strong relationships with key stakeholders at assigned travel agencies or corporate accounts.
  2. Revenue Growth Strategies: Analyze market data and develop strategies to drive sales and revenue growth, including identifying opportunities to upsell or cross-sell additional travel products and services.
  3. GDS Navigation: Assist travel agents or corporate travel managers in navigating GDS platforms (e.g., Amadeus, Sabre, and Travelport) to search, book, modify, and manage travel reservations.
  4. Training and Guidance: Provide training and guidance on using GDS tools effectively, including best practices for finding the most cost-effective and efficient travel options.
  5. Market Analysis: Monitor booking trends and analyze market data to recommend pricing strategies and promotions to drive sales and increase market share.
  6. Customer Support: Address customer inquiries, concerns, and issues related to bookings, reservations, cancellations, and refunds in a timely and professional manner.
  7. Supplier Relationships: Liaise with airlines, hotels, car rental companies, and other travel suppliers to resolve discrepancies and ensure customer satisfaction.
  8. Industry Insights: Stay informed about the latest developments, trends, and offerings in the travel industry, including airline routes, hotel accommodations, and travel technology innovations.
  9. Strategic Recommendations: Share insights and recommendations with accounts to help them stay competitive and enhance their service offerings to clients.
  10. Negotiations: Negotiate and finalize contracts, agreements, and service level agreements (SLAs) with travel agencies or corporate accounts, ensuring mutually beneficial terms and conditions.
  11. Performance Evaluation: Prepare and analyze sales reports, performance metrics, and key performance indicators (KPIs) to evaluate account performance and identify areas for improvement.
  12. Compliance: Ensure compliance with industry regulations, data protection laws, and company policies related to customer privacy, data security, and ethical business practices.
  13. Presentation: Present findings and recommendations to management and stakeholders to inform strategic decision-making.
  14. Contract Renewals: Monitor contract performance and facilitate contract renewals or renegotiations as necessary.

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