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Digital Solutions Developer

2 weeks ago

Surigao City, Caraga, Philippines Genpact Full time

At Genpact, we are a global professional services and solutions firm dedicated to delivering outcomes that shape the future. Our team of experts is driven by an innate curiosity and a desire to create lasting value for our clients.

Responsibilities
  1. We invite applications for the role of Business Process Analyst, where you will provide consultative support to customers in achieving the best possible resolution to their challenges.
  2. You will exemplify our brand by providing exceptional customer service skills, including effective communication and empathy with customers.
  3. The ideal candidate will investigate complex customer issues, identify root causes, and develop solutions in collaboration with other teams.

To be successful in this role, you will require strong problem-solving and analytical skills, with the ability to prioritize and manage multiple tasks simultaneously.

Qualifications we seek in youMinimum Qualifications / Skills
  1. You should have a high school education or above, along with a strong understanding of social media products and services.
  2. Able to work independently and as part of a team, with excellent customer service skills.
  3. Strong problem-solving and analytical skills, with the ability to prioritize and manage multiple tasks simultaneously.