Inside Sales Associate
6 days ago
Tricog Health is a global healthcare provider focused on empowering healthcare providers with virtual cardiac diagnostic tools. Their products, InstaECG and InstaEcho, utilize artificial intelligence and medical expertise to deliver accurate and timely diagnoses of cardiac conditions. Tricog's mission is to become the world's most trusted diagnostic brand for cardiovascular ailments, saving lives through advanced technology.
As an Inside Sales Associate, you will be an integral part of our Operations team, responsible for driving revenue growth through proactive customer engagement, lead qualification, and effective sales strategies. Your role involves establishing and nurturing customer relationships, understanding their needs, and promoting our products or services. Through your efforts, you will contribute to achieving sales targets, delivering exceptional customer experiences, and supporting the overall success of our organization.
Job Description:- The associate is responsible for generating opportunities through organic, in-house, and marketing channels.
- Qualify and follow up the Leads generated.
- Conduct full lifecycle of the customer journey, starting from initial contact, demo & conversion.
- Ensure adherence to TAT in responding to user queries, requests, and/or incoming leads.
- Ensure sales pitches delivered are accurate, and set the right expectations with the users.
- Coordinate with the Service Engineer/Admin to ensure timely fulfillment of orders.
- Ensure a minimum volume of users/leads are reached out to every day.
- Prioritize goal achievement, and hold oneself accountable to targets set with the leadership.
- Track individual sales/conversions made, while retaining a high customer satisfaction score.
- Ensure adherence to operating procedures w.r.t. the user flow, the calling flow, and the fulfillment processes.
- Bachelor's or master's degree in business or any related course.
- Preferably with experience in completing the full lifecycle of the customer journey, starting from initial contact, demo & conversion.
- Should be proficient in reporting through Excel/Google Sheets/ CRM.
- Effective interpersonal skills to work collaboratively with cross-functional teams.
- Good communication skills both written and verbal so that he/she is clear in driving down the message to his team.
- Basic knowledge in MS Office.
- Fresh graduates are welcome to apply.
Interested applicants may send their resume to alona.roque@tricog.com.
Seniority levelEntry level
Employment typeFull-time
Job functionSales and Business Development
IndustriesMedical and Diagnostic Laboratories
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