Workforce Planner

Job Description:The Operations Workforce Planner is responsible for maintaining hiring plans, developing rolling forecasts, generating schedules, and managing rosters on a weekly basis. The focus is to provide guidance on staffing levels needed by each program to achieve client metrics while balancing internal productivity goals.Key Responsibilities:Maintain...

At SSG, we're seeking a skilled Workforce Planner to drive operational efficiency and optimize staffing levels. As a key member of our operations team, you'll analyze trends, develop scheduling recommendations, and collaborate with colleagues to enhance delivery processes.Responsibilities:Analyze workforce requirements and develop data-driven scheduling...

About Enshored Inc.We are a company that provides innovative workforce solutions to businesses around the world. Our mission is to deliver exceptional service while fostering growth and excellence in our industry.The Workforce Planner will play a key role in driving this mission forward by leveraging their expertise in planning, forecasting, and scheduling...

Job Description:The Workforce Management Analyst role at Cognizant Technology Solutions Philippines Inc. involves managing capacity planning and forecasting for assigned clients. This position requires analyzing contact volumes, Average Handling Time (AHT), impact events, occupancy, and contact center staffing activities to provide management information and...

Job DescriptionThe Capacity Planner will play a crucial role in ensuring the effective management of our workforce. This position is responsible for developing and implementing capacity plans that meet the operational needs of our business.Main ResponsibilitiesManage the capacity planning process, working closely with the scheduler to create schedules based...

Company OverviewTSA Group is an Australian-owned business that specializes in helping companies acquire, retain, and grow their consumer customer bases. We represent some of the country's largest brands across eight call centres in Australia and internationally.We're a purpose-driven business with a clear mission: to create experiences people love by...

About the RoleWe are seeking an experienced Capacity Planner to join our team at Quess Philippines Corporation. As a key member of our workforce management department, you will be responsible for developing and implementing capacity plans that meet the operational needs of our business.Key ResponsibilitiesDevelop and implement capacity plans, working closely...

Talents We're Looking ForWe're seeking an experienced Workforce Planner who can analyze data, develop strategic plans, and implement effective scheduling solutions. The ideal candidate will have a deep understanding of workforce management principles, as well as excellent communication and collaboration skills.The Workforce Planner will be responsible for...

At Everise Philippines Ltd., we're on a mission to revolutionize customer experiences globally. As a member of our team, you'll be part of a global experience company that thrives on being people-first, celebrating diversity, and incubating innovation. Our dedication to purpose and people is evident in our 4.6/5 rating on Glassdoor and our growing wall of...

About This OpportunityThis is an exciting opportunity to join Enshored Inc. as a Workforce Planner. As a key member of our team, you will play a vital role in driving our mission forward by leveraging your expertise in planning, forecasting, and scheduling to optimize our operations.You will be responsible for analyzing workforce trends and projections to...

Optum National Capital Region, PhilippinesCapacity PlannerWe are seeking a skilled Capacity Planner to join our elite team. As a key member, you will be responsible for analyzing, reviewing, and forecasting data to support operational and business planning.Your primary focus will be on:Compiling and analyzing complex data to inform business...

At Ubiquity, we live by the mantra head, heart, and hustle. Head because we use our collective industry know-how to always push ourselves, our clients, and our programs to be the best they can be. Heart because we are always gracious with our time, our collaboration, and with one another. And Hustle because we have grit, tenacity, perseverance, and a proven...

About the Opportunity:Cognizant Technology Solutions Philippines Inc. is seeking a Staffing Forecasting Specialist to join our team. The ideal candidate will have a strong background in WFM and be able to analyze complex data to make informed recommendations.Main Responsibilities:Develop and implement effective workforce management strategies to optimize...

About the Job:This Contact Center Operations Manager role at Cognizant Technology Solutions Philippines Inc. is responsible for managing capacity planning and forecasting for assigned clients. The ideal candidate will have a strong background in WFM and be able to analyze complex data to make informed recommendations.Main Responsibilities:Develop and...

At Arup, we're shaping a better world through sustainable development and innovative design engineering. Our Transport Planner will be responsible for concept planning, assessment, and design of transport infrastructure, including roads, bus and rail stations/terminals, and master plan developments.The ideal candidate will have a degree in Transport Planning...

We're looking for people who are curious and ready to evolve how they think and work. Our strength comes from how we respect, share and connect our diverse experiences, perspectives and ideas. At Arup, you belong to an extraordinary collective – in which we encourage individuality to thrive.We are committed to making our recruitment process and workplaces...

Position: Capacity Planner / Workforce Planner Location: Available Sites: (QC, Taguig, Makati, Muntinlupa, Cebu, Davao) Shift: Night Shift (9 PM start) Work Setup: RTO, Hybrid post-evaluation (3-6 months onsite) Salary: PHP 94,000 - PHP 135,000 + PHP 3,600 OGA Allowance Sign-on Bonus: Equivalent to basic pay, split over 2 tranches with a 1-year retention...

Position: Capacity Planner / Workforce Planner Location: Available Sites: (QC, Taguig, Makati, Muntinlupa, Cebu, Davao) Shift: Night Shift (9 PM start) Work Setup: RTO, Hybrid post-evaluation (3-6 months onsite) Salary: PHP 94,000 - PHP 135,000 + PHP 3,600 OGA Allowance Sign-on Bonus: Equivalent to basic pay, split over 2 tranches with a 1-year retention...