Bar Supervisor

5 days ago


Cebu City, Central Visayas, Philippines Flinders Lane Cafe Full time

Are you an experienced service leader and skilled barista ready to take on a key operational role? Flinders Lane Cafe is seeking an enthusiastic and hands-on Bar Supervisor to lead our barista team. You will be crucial in ensuring seamless food and beverage service, upholding presentation standards, and working alongside your team to deliver an excellent experience for every guest.

JOB DETAILS

  • Active Supervision: Work side-by-side with the team during shifts, setting the pace as the lead barista.
  • Service Standards: Oversee and coordinate all food and beverage delivery from the kitchen to the tables, ensuring prompt service and appealing table presentation.
  • Guest Experience: Cultivate a welcoming atmosphere and ensure every guest receives prompt, friendly, and exceptional customer service.
  • Drink Preparation: Collaborate on food preparation tasks and maintaining strict hygiene standards.
  • Quality Control: Lead and oversee all food and beverage preparation, consistently ensuring the highest standards of taste, temperature, and presentation.
  • Training: Provide coaching and training to the bar team on advanced service techniques, coffee theory, and drink preparation.
  • Inventory: Manage the bar's inventory (coffee beans, milks, etc.) and coordinate stock levels with the Purchasing & Inventory department.
  • Shift Management: Delegates tasks, managing staff breaks, and ensuring smooth, efficient workflow across the floor.
  • Team Development: Foster a positive, collaborative, and professional environment, driving high morale and low staff turnover.
  • Sales Focus: Implement and monitor upselling techniques and promotional strategies at the bar to increase average check value and beverage revenue.

Benefits:

  • Service Charge for function room bookings
  • Allowances and incentives (upon performance review)
  • Free rice every shift
  • Staff discount
  • Monthly awards
  • Quarterly Team Bonding budget

Qualifications:

  • A degree in Hospitality Management, Culinary Arts, or relevant courses is a plus, but we will consider applicants with exceptional, proven experience.
  • Minimum of 2 years of barista experience in a high-volume cafe or specialty coffee shop is a must.
  • At least 1 year of experience in a leadership or shift supervisor role.
  • Demonstrated expertise in espresso machine operation, calibration, latte art, and various brew methods.
  • Proven ability to inspire, motivate, and manage a diverse team, often during high-pressure situations.
  • Proficiency with POS systems and basic tech tools (Google Sheets, Docs).

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