Assistant General Manager

4 days ago

Surigao City, Caraga, Philippines Oak Drive Ventures, Inc. Full time

Brand / Business Unit: Moonrock – Mr. Turtle

Department: Operations

Employment Type: Full-Time

Job Overview

The Assistant General Manager will oversee the operations of Moonrock and Mr. Turtle, focusing on high-end resto-bars and recreation. This role requires a highly organized, structured, and hands-on professional who can ensure operational excellence, exceptional guest experiences, and profitability. The ideal candidate thrives in a fast-paced hospitality environment and is capable of managing multiple operational areas with discipline and efficiency.

Key ResponsibilitiesOperations & Guest Experience

  • Oversee daily operations of resto-bars and recreation facilities, ensuring seamless service delivery.
  • Maintain high standards of guest experience, ambiance, and operational efficiency.
  • Manage inventory, procurement, and cost control for food, beverages, and operational supplies.
  • Plan and implement schedules, staffing, and resource allocation to optimize operations.

Team Leadership & Staff Management

  • Lead, mentor, and develop department managers, supervisors, and operational staff.
  • Establish clear work structures, responsibilities, and accountability across teams.
  • Conduct training programs to maintain consistent service and operational standards.

Financial & Performance Management

  • Monitor budgets, sales performance, revenue, and cost control.
  • Oversee POS reporting, cash handling, and reconciliation.
  • Analyze operational KPIs to identify areas for improvement and implement corrective measures.

Compliance & Safety

  • Ensure compliance with health, safety, and licensing regulations.
  • Conduct regular inspections and audits to maintain hygiene, security, and operational safety standards.

Event & Recreation Management

  • Plan, coordinate, and execute special events, promotions, and recreational activities.
  • Collaborate with vendors, performers, and partners to ensure smooth event execution.
  • Monitor guest satisfaction and adjust operations to enhance experiences during events.

Qualifications & Requirements

  • Bachelor's degree in Hospitality Management, Business Administration, or related field.
  • 5+ years of experience in hospitality, F&B, or recreation management, preferably in high-end restaurants or bars.
  • Strong organizational, planning, and operational management skills.
  • Proven leadership ability to manage teams, establish structure, and enforce accountability.
  • Experience in budget monitoring, revenue management, and operational reporting.
  • Excellent communication, problem-solving, and decision-making skills.
  • Professional, polished, and guest-focused demeanor.

Key Competencies

  • Operational ownership and execution excellence
  • Leadership and team development
  • Strategic planning and problem-solving
  • Financial and cost management
  • Guest experience and service orientation
  • Organization, structure, and accountability

Job Type: Full-time

Work Location: In person

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