
Virtual Admin Assistant
2 weeks ago
Role Overview
The Virtual Admin Assistant will provide essential support to a renovation and house upgrade company by managing administrative tasks, organizing workflows, and ensuring the team can focus on high-value, revenue-generating activities. This role requires strong organizational skills, initiative, and the ability to work independently while staying aligned with the company's laid-back yet hardworking culture.
Success Metrics (KPIs)
- Efficiency: 90% of routine admin tasks (emails, scheduling, data entry, invoicing, etc.) completed without the need for owner follow-up.
- Accuracy: Maintain error-free records in Xero, Excel, and CRM/Project Management systems (95%+ accuracy).
- Responsiveness: Emails, messages, and team requests acknowledged within 24 hours.
- Time Savings: Demonstrated reduction of "busy work" for the owner, allowing the team to focus on renovation projects and client relationships.
- Task Flow: No backlog of admin tasks—projects and operations run smoothly with deadlines consistently met.
Experience
- Minimum of 2 years experience in a similar Virtual Assistant or Admin role.
- Background in supporting businesses in construction, real estate, or renovations is a plus.
- Hands-on experience with:
- Excel (formulas, tracking sheets, reporting).
- Xero or similar accounting tools.
- CRM and project management systems (e.g., Trello, Asana, , or equivalent).
Key Responsibilities
- Manage and update project management systems to keep tasks organized and on track.
- Handle administrative support: scheduling, email management, file organization, and client communication assistance.
- Prepare and manage estimates, invoices, and financial records in Xero or similar platforms.
- Maintain and update Excel trackers to monitor progress and highlight bottlenecks.
- Support the team with overflow tasks during peak project periods.
- Identify inefficiencies and propose process improvements.
- Provide proactive support by anticipating the owner's needs and taking work off their plate before it becomes urgent.
Skills and Personal Attributes
- Highly organized and detail-oriented.
- Proactive, self-starter with the ability to identify patterns and anticipate needs.
- Strong written and verbal communication skills.
- Comfortable working in a laid-back but hardworking culture.
- Tech-savvy with the ability to quickly learn new software.
- Able to work independently and manage multiple priorities without constant supervision.
Requirements and Qualifications
- Proven experience as a Virtual Assistant, Admin Assistant, or similar role (minimum 2 years).
- Strong proficiency in Excel (pivot tables, formulas, reporting).
- Experience with Xero or similar accounting software.
- Familiarity with CRM and project management systems.
- Stable internet connection and reliable remote work setup.
- Experience supporting Australian businesses is an advantage.
Job Type: Part-time
Pay: Php14, Php16,000.00 per month
Work Location: Remote
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