Internal Operations Coordinator – Virtual Assistant Support

3 days ago

Work from Home, Philippines OVA Virtual Full time ₱720,000 per year

We are hiring an Internal Operations Coordinator to support day-to-day operations and administrative functions for our virtual staffing company. This role ensures smooth coordination between operations leadership, team leads, and virtual assistants while maintaining accurate records, reports, and workflows. The ideal candidate is detail-oriented, proactive, and capable of handling multiple priorities in a remote environment.

Key Responsibilities

  • Assist in implementing internal processes, policies, and procedures
  • Coordinate with team leads for task delegation, monitoring, and reporting
  • Provide administrative support with scheduling, documentation, and meeting coordination
  • Maintain updated records of staff, client assignments, and operational data
  • Generate daily, weekly, and monthly reports
  • Act as a liaison between management, team members, and virtual assistants
  • Support onboarding and training for new staff
  • Identify workflow gaps and propose improvements

Requirements

  • 2–3 years of administrative or executive support experience (remote preferred)
  • Strong proficiency in Hubstaff, Airtable, Slack, Zendesk, Google Suite, and Microsoft Office
  • Excellent organizational and problem-solving skills
  • Strong English communication skills (written and verbal)

Must-Haves

  • Ability to work 20–40 hours per week, 7 PM – 4 AM PHT
  • Strong work ethic and reliability
  • Ability to adapt quickly to a fast-paced environment

Nice-to-Haves

  • Experience in onboarding and training support staff
  • Familiarity with workflow optimization and reporting tools
  • Background in client-facing support

Candidate Personality

  • Reliable and accountable
  • Collaborative and adaptable
  • Discreet with sensitive information

Job Type: Full-time

Pay: From Php60,000.00 per month

Benefits:

  • Additional leave
  • Company Christmas gift
  • Company events
  • Health insurance
  • Paid training
  • Pay raise
  • Work from home

Application Question(s):

  • Years of experience working as a Freelancer or as a Virtual Assistant (DO NOT include any time spent working from home due to the pandemic if your role was originally office-based.)

  • Are you comfortable using Hubstaff for time tracking? It's required for all our VAs—just screenshots, no videos.

  • Do you have a main and backup computer? This is strictly required as we conduct system checks.
  • Do you have a main and backup internet? This is strictly required as we conduct system checks.

Experience:

  • Staffing Agency: 3 years (Preferred)
  • Virtual Assistant Operations Support: 2 years (Preferred)
  • iRecruitment: 2 years (Preferred)

Work Location: Remote

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