Employee Relations Lead
4 days ago
HEALTHY, HAPPY, HIRED Enjoy daily free lunch and medical coverage starting Day 1—stay energized, protected, and ready to conquer
A Great Place to Work Certified: #WeAreTGT
- Health & Wellbeing: HMO from Day 1 (with dependent & dental coverage), psychiatric & medicine support, flu shots, life insurance
- Rewards & Recognition: 24 PTOs (with conversion), annual appraisals, awards, referral programs, company events
- Growth & Perks: Free daily meals & treats, career development, certifications, overseas training, vibrant office culture
- Vibrant City Location: Work in BGC/Alabang/Eastwood
YOUR DAILY TASKS (HR Employee Relations Lead)
Employee Engagement & Retention
- Partner with HR to improve employee satisfaction and retention through events, rewards, and wellness programs.
- Lead retention activities like coaching, one-on-ones, FGDs, and informal leader meetups.
- Conduct exit interviews and provide insights for management action plans.
- Manage engagement and well-being surveys, analyze results, and drive improvements.
- Support cross-functional reviews to address attrition trends.
Employee Relations & Issue Resolution
- Address employee issues, concerns, and grievances in partnership with Operations Management.
- Advise managers on sensitive workforce matters, corrective actions, and performance issues.
- Foster ongoing communication and strong working relationships across departments.
- Maintain client relationships through regular updates and feedback.
Disciplinary & Policy Administration
- Ensure fair and proper handling of all disciplinary and administrative proceedings.
- Facilitate timely processing of disciplinary cases, including drafting notices and conducting investigations.
- Address unethical behavior and deviations from company standards promptly.
- Support administration of HR policies, processes, and procedures.
Legal & Compliance
- Liaise with government and labor agencies (e.g., DOLE, NLRC) to ensure compliance with legal and regulatory requirements.
- Represent the company in meetings and conferences related to employee disputes.
HR Admin, Compensation and Benefits, Engagement:
- Tickets and Database Management – ER and EE cases
- Assist in administrative HR functions, if needed
- Other Adhoc HR tasks
THE IDEAL CANDIDATE
- 4+ years of experience leading Employee Relations in a BPO setting.
- Excellent organizational skills with the ability to manage multiple projects simultaneously.
- Excellent active listening, negotiation, and presentation skills
- Competence to build and effectively manage interpersonal relationships at all levels of the company
- Ability to work effectively both independently and as part of a team.
- Willing to work fulltime On-site during the dayshift.
- Flexible work location - BGC/ Alabang/ Eastwood.
A Great Place to Work Certified: #WeAreTGT
At Techno Global Team, you'll be working alongside a supportive team in a fast-paced, growth-oriented environment. We offer competitive compensation and benefits, plus the chance to make a real difference for our clients.
Why wait? Click the apply button today
Job Types: Full-time, Permanent
Pay: Php40, Php50,000.00 per month
Benefits:
- Additional leave
- Company Christmas gift
- Health insurance
- Life insurance
- Opportunities for promotion
- Promotion to permanent employee
- Staff meals provided
Work Location: In person
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