HR Employee Relations Supervisor

4 days ago

Bonifacio Global Metro Manila, Philippines TECHNOGLOBAL TEAM, INC. Full time ₱2,000,000 - ₱2,500,000 per year

WE'VE GOT YOU COVERED Dependable HMO and free lunch daily – so you can save more and stress less. 

A Great Place to Work Certified: #WeAreTGT

  • Health & Wellbeing: HMO from Day 1 (with dependent & dental coverage), psychiatric & medicine support, flu shots, life insurance
  • Rewards & Recognition: 24 PTOs (with conversion), annual appraisals, awards, referral programs, company events
  • Growth & Perks: Free daily meals & treats, career development, certifications, overseas training, vibrant office culture
  • Vibrant City Location: Work in our main office in BGC with occasional shifts in Alabang and Eastwood.

THE IDEAL CANDIDATE

  • 4+ years of Employee Relations experience in a BPO setting.
  • At least a year of experience leading a team in Employee Relations.
  • Excellent organizational skills with the ability to manage multiple projects simultaneously.
  • Excellent active listening, negotiation, and presentation skills
  • Competence to build and effectively manage interpersonal relationships at all levels of the company
  • Ability to work effectively both independently and as part of a team.
  • Willing to work fulltime On-site during the dayshift.
  • Flexible work location - BGC/ Alabang/ Eastwood.

YOUR IMPACT STARTS HERE

Employee Relations & Issue Resolution

  • Address employee issues, concerns, and grievances in partnership with Operations Management.
  • Advise managers on sensitive workforce matters, corrective actions, and performance issues.
  • Foster ongoing communication and strong working relationships across departments.
  • Maintain client relationships through regular updates and feedback.

Disciplinary & Policy Administration

  • Ensure fair and proper handling of all disciplinary and administrative proceedings.
  • Facilitate timely processing of disciplinary cases, including drafting notices and conducting investigations.
  • Address unethical behavior and deviations from company standards promptly.
  • Support administration of HR policies, processes, and procedures.

Legal & Compliance

  • Liaise with government and labor agencies (e.g., DOLE, NLRC) to ensure compliance with legal and regulatory requirements.
  • Represent the company in meetings and conferences related to employee disputes.

Employee Engagement & Retention

  • Partner with HR to improve employee satisfaction and retention through events, rewards, and wellness programs.
  • Lead retention activities like coaching, one-on-ones, FGDs, and informal leader meetups.
  • Conduct exit interviews and provide insights for management action plans.
  • Manage engagement and well-being surveys, analyze results, and drive improvements.
  • Support cross-functional reviews to address attrition trends.

A Great Place to Work Certified: #WeAreTGT

At Techno Global Team, you'll be working alongside a supportive team in a fast-paced, growth-oriented environment. We offer competitive compensation and benefits, plus the chance to make a real difference for our clients.

Experience our seamless 100% virtual recruitment process.Apply anytime, anywhere

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