
Employee Relations Supervisor
3 days ago
WE'VE GOT YOU COVERED Dependable HMO and free lunch daily – so you can save more and stress less.
A Great Place to Work Certified: #WeAreTGT
- Health & Wellbeing: HMO from Day 1 (with dependent & dental coverage), psychiatric & medicine support, flu shots, life insurance
- Rewards & Recognition: 24 PTOs (with conversion), annual appraisals, awards, referral programs, company events
- Growth & Perks: Free daily meals & treats, career development, certifications, overseas training, vibrant office culture
- Vibrant City Location: Work in our main office in BGC with occasional shifts in Alabang and Eastwood.
THE IDEAL CANDIDATE
- 4+ years of Employee Relations experience in a BPO setting.
- At least a year of experience leading a team in Employee Relations.
- Excellent organizational skills with the ability to manage multiple projects simultaneously.
- Excellent active listening, negotiation, and presentation skills
- Competence to build and effectively manage interpersonal relationships at all levels of the company
- Ability to work effectively both independently and as part of a team.
- Willing to work fulltime On-site during the dayshift.
- Flexible work location - BGC/ Alabang/ Eastwood.
YOUR IMPACT STARTS HERE
Employee Relations & Issue Resolution
- Address employee issues, concerns, and grievances in partnership with Operations Management.
- Advise managers on sensitive workforce matters, corrective actions, and performance issues.
- Foster ongoing communication and strong working relationships across departments.
- Maintain client relationships through regular updates and feedback.
Disciplinary & Policy Administration
- Ensure fair and proper handling of all disciplinary and administrative proceedings.
- Facilitate timely processing of disciplinary cases, including drafting notices and conducting investigations.
- Address unethical behavior and deviations from company standards promptly.
- Support administration of HR policies, processes, and procedures.
Legal & Compliance
- Liaise with government and labor agencies (e.g., DOLE, NLRC) to ensure compliance with legal and regulatory requirements.
- Represent the company in meetings and conferences related to employee disputes.
Employee Engagement & Retention
- Partner with HR to improve employee satisfaction and retention through events, rewards, and wellness programs.
- Lead retention activities like coaching, one-on-ones, FGDs, and informal leader meetups.
- Conduct exit interviews and provide insights for management action plans.
- Manage engagement and well-being surveys, analyze results, and drive improvements.
- Support cross-functional reviews to address attrition trends.
A Great Place to Work Certified: #WeAreTGT
At Techno Global Team, you'll be working alongside a supportive team in a fast-paced, growth-oriented environment. We offer competitive compensation and benefits, plus the chance to make a real difference for our clients.
Experience our seamless 100% virtual recruitment process. Apply anytime, anywhere
Job Types: Full-time, Permanent
Pay: Php40, Php50,000.00 per month
Benefits:
- Health insurance
- Life insurance
- Opportunities for promotion
- Promotion to permanent employee
- Staff meals provided
Ability to commute/relocate:
- Bonifacio Global City: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Employee Relations: 4 years (Required)
- Employee Relations Lead: 1 year (Required)
Work Location: In person
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