E-commerce Operations Manager

2 weeks ago

Paranaque City, Calabarzon, Philippines Zenutrients (The Greenhouse Inc) Full time ₱900,000 - ₱1,200,000 per year

Join a passionate and purpose-driven team in our journey to 10x the business. We are looking for learners, entrepreneurs, and givers to help us build – armed with a strong mission, excellent products, established customer base, and a culture of freedom and responsibility. We hire stunning, talented people allowing us to create an agile and empowering culture to bring out the best in our team.

Our 2 brands, Gugo and Curls, provide solution-focused, effective hair care products for hairfall and curly hair care. We have presence in national retailers such as Watson's, Mercury Drug, and Robinson's as well as online through , TikTok, Shopee, and Lazada.

[JOB DESCRIPTION]

If you have/are…

  • A natural problem seeker and solver
  • Passionate about people and driven by empathy

·      A rulebreaker – creative and an experimentalist, you are courageous through newness and change

  • Data-driven and results-oriented – experienced in using data for decision-making and strategy
  • An excellent communicator and presenter, unafraid to voice your point of view
  • A high sense of accountability and initiative
    – "if not me, then who?"
  • Hungry to learn and upskill

·      Entrepreneurial, resourceful, and willing to get your hands dirty

·      Unafraid to indulge in your sense of humor

  • Excellent planning and project management skills
  • Able to thrive in fast-paced, highly collaborative working environments

…we think you'd be a great candidate for this role.

Required
: Minimum 2 years working experience in e-commerce. Proficiency with Microsoft Excel, PowerPoint, and Word and Google Suite equivalent. At least professional fluency in English and Filipino.

See below role responsibilities.

You can expect to be accountable for the following:

Affiliate Marketing Operations

  1. Approve and Monitor Affiliate Applications
  2. Manage sample sending, commission setup, payout validation, boosting execution.
  3. Respond to and manage emerging/new affiliates. (Tiering, Chats, Troubleshooting)

Campaign Operations

  1. Handle Platform Campaign Submissions
  2. Ensure Correct Discounting, Bundling and Voucher Set Up
  3. Artwork creation for ecommerce campaigns.

Catalog Management

  1. Maintain accurate and optimized product listings across platforms.
  2. Upload new SKUs with correct copy, images, attributes

Work setup and expectations

  • Report to office in Sucat, Paranaque and/or Libis, QC minimum 3 times a week, subject to change. Balance is remote work
  • Flexi-time but expected to attend all required meetings (within 9-6pm)
  • Punctuality with deadlines, projects, and meetings
  • Start date: ASAP

Joining
The Greenhouse
, you will have become part of a large ecosystem of companies designed to give back to the Filipino people through dignity of work.

Joining the
Sales team
, you will be an integral part of a young entrepreneurial team that is passionate about building customer-centric brands. We run on accountability and transparency, while providing autonomy to each team member through Freedom & Responsibility. Guidance is one chat or call away and you will have a close, mentor-like relationship with leaders via regular 1:1s. You will also be a part of daily morning huddles, planning sessions, brainstorms, and hackathons.

Interested? Send your resume to Nico Rollan via

to schedule an interview.

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