Key Account Specialist

6 days ago

Quezon City, National Capital Region, Philippines Dulce Cupcakes Corp. Full time ₱900,000 - ₱1,200,000 per year

**ABOUT US

Lemon Square Bakery Treats by Dulce Cupcakes Corp.**, established in year 2000 but starting to expand in 2021, has been dedicated to serving the community with high-quality baked goods that currently dominate the NCR, Central Luzon, and Calabarzon. Committed to becoming the top choice for celebration cakes and daily snacks in the Philippines, we take pride in delivering the real goodness of fresh, delicious bakery treats for everyone to enjoy. At the heart of our mission is the dedication to delivering fresh, delicious, and high-quality bakery treats, ensuring that everyone can experience the real goodness of our products.

Our commitment is rooted in our core values FRESH: Family-Oriented, Respect with Humility, Excellence, Serve with Love, and Honesty & Integrity. These guiding principles shape our people, our purpose, and our promise. At the heart of this movement is #LifeAtLSBT, where we are unveiling a culture driven by serving the community with real goodness of bakery treats.

Who are we looking for:

We are looking for a Key Account Specialist (Hotel/Restaurant/Café – Special Orders) who will drive sales growth and ensure customer satisfaction by serving as the primary contact for institutional partners placing customized or special products. This role focuses on supporting sales conversion by proactively engaging potential clients, handling inquiries, and endorsing warm leads for account and product expansion.

What You'll Be Doing:

  • Manage end-to-end processing of customized and special orders, ensuring accuracy and client satisfaction.
  • Coordinate timelines, production, fulfillment, and delivery for high-quality, on-time execution.
  • Identify client needs, recommend product options, and support sales growth through upselling/cross-selling.
  • Serve as the primary contact for HORECA and retail partners, providing timely updates and resolving concerns.
  • Build strong relationships with partners and customers to drive retention and brand loyalty.
  • Collaborate with internal teams and gather feedback to continuously improve special order offerings.

What We're Looking For:

  • Bachelor's Degree or College Graduate in Hospitality Management, Marketing, Business Administration, or related field.
  • Skilled in client/customer relationship management.
  • Strong time management and organizational skills.
  • Excellent interpersonal and client-focused communication skills.
  • Adept in sales enablement support.
  • Knowledgeable in order management and documentation.
  • Detail-oriented with a strong process-driven mindset.
  • Willing to report and perform duties at our Head Office in Visayas Avenue, Quezon City.

Why Join Us? :

Sweet Perks Await At Dulce Cupcakes Corp., we don't just bake treats, we serve up amazing benefits for our team

  • Enjoy the Sweet Life: Exclusive employee discounts on our delicious baked goods
  • Stay Covered: Comprehensive health & life insurance for your peace of mind.
  • Grow With Us: Exciting opportunities for promotion and career advancement.
  • Level Up: We invest in you with paid training to hone your skills.

Ready to Serve the Experience? At Lemon Square Bakery Treats, we believe great things happen when passionate minds come together. If you're driven to make an impact, eager to grow, and ready to reimagine possibilities, your next big move starts here.

Stay updated with our journey and experience what it means to live the #LifeAtLSBT. Step up and #ServeTheExperience with us

Connect with us through our official channels:

  • Facebook: Careers at Lemon Square Bakery Treats
  • Email:
  • LinkedIn: Lemon Square Bakery Treats by Dulce Cupcakes Corp.
  • Instagram: @lsbtcareers
  • TikTok: @careers_at_lsbt

Apply now and discover what it means to #WorkAtDCC and live the #LifeAtLSBT

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