
Front Office Assistant Manager
4 days ago
Oversees daily hotel front desk operations, supports the Front Office Manager, and ensures high guest satisfaction by managing staff, handling guest inquiries, and optimizing check-in/check-out procedures. Key responsibilities include supervising staff, managing schedules, resolving guest issues, maintaining operational standards, and assisting with administrative and financial tasks, such as budget monitoring. This role requires strong leadership, problem-solving, and communication skills to lead the front office team and provide a seamless guest experience.
Key Responsibilities
- Guest Services: Ensure prompt and personalized guest recognition, manage the entire guest journey from check-in to check-out, and resolve guest complaints and issues effectively.
- Staff Management: Supervise front desk staff, train and coach them on service standards, create and manage staff schedules, provide performance feedback, and foster a positive team environment.
- Operational Oversight: Monitor daily operations, maintain the cleanliness and security of the front office area, oversee cash and billing processes, and ensure compliance with company and industry standards.
- Administrative Support: Assist the Front Office Manager with administrative tasks, help prepare operating and manpower budgets, track financial expenses, and maintain accurate records and reports.
- Coordination: Collaborate with other hotel departments, such as housekeeping, sales, and maintenance, to ensure smooth operations and guest satisfaction.
Key Skills
- Leadership & Communication: Ability to lead, motivate, and communicate clearly with staff and guests.
- Problem-Solving: Aptitude for resolving guest issues and operational challenges in a level-headed manner.
- Organizational Skills: Strong ability to prioritize tasks, manage schedules, and maintain an organized front office environment.
- Financial Acumen: Experience with cash handling, credit card processing, and monitoring financial aspects of the operation.
- Customer Service: A dedication to providing exceptional guest experiences and ensuring high levels of guest satisfaction.
Job Types: Full-time, Permanent
Benefits:
- Additional leave
- Company Christmas gift
- Employee discount
- Health insurance
- On-site parking
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
- Staff meals provided
Work Location: In person
-
Front Office Manager
4 days ago
Tambo, Philippines Wyndham Garden Manila Full time ₱800,000 - ₱1,200,000 per yearSupervises the front office team and operations, ensuring efficient guest services, a welcoming environment, and smooth daily operations in a hospitality or corporate setting. Key responsibilities include managing staff, handling guest inquiries and complaints, coordinating with other departments, maintaining office tidiness, and overseeing supplies and...
-
Front Desk Supervisor
4 days ago
Tambo, Philippines Wyndham Garden Manila Full time ₱900,000 - ₱1,200,000 per yearTo lead our front office team at our luxury resort. In this pivotal role, you will be responsible for delivering exceptional guest service, overseeing daily front desk operations, and supporting staff to ensure an elevated guest experience that reflects the resort's brand standards.Key Responsibilities:Supervise daily front desk operations, ensuring smooth...
-
Front Desk Assistant
4 days ago
Tambo, Philippines Wyndham Garden Manila Full time $30,000 - $40,000 per yearFirst point of contact for our esteemed guests. You will play a vital role in delivering exceptional guest experiences through professional, personalized service. This position requires a polished demeanor, attention to detail, and a deep commitment to five-star hospitality standards.Key Responsibilities:Warmly welcome guests upon arrival, ensuring a smooth...
-
Admin Assistant
4 days ago
Tambo, Philippines Wyndham Garden Manila Full time ₱250,000 - ₱350,000 per yearProvides clerical and administrative support to hotel management, ensuring smooth daily operations. The assistant's responsibilities can vary widely, including front desk support, guest relations, scheduling, and bookkeeping.Duties & Responsibilities :Administrative and office support: Answer phone calls, manage email correspondence, and act as the main...
-
Income Auditor
4 days ago
Tambo, Philippines Wyndham Garden Manila Full time ₱400,000 - ₱800,000 per yearResponsible for ensuring the accuracy and integrity of daily revenue transactions. This includes auditing and reconciling all income streams, preparing reports, and identifying any discrepancies. The role plays a key part in financial controls, ensuring compliance with internal policies and external regulations.Key Responsibilities:Audit daily revenue...
-
Administrative Officer
2 weeks ago
Tambo, Philippines BEYOND VALUE FNB Inc Full time ₱240,000 - ₱480,000 per yearSUMMARY:An Admin Officer is a key operational leader who ensures the company runs smoothly and stays compliant. This role handles vital administrative and financial tasks, including procurement, vendor negotiation, and accurate reporting. They act as the main point of contact for external partners, especially government agencies like the LGU and BIR, to...
-
IT Assistant
4 days ago
Tambo, Philippines Wyndham Garden Manila Full time ₱800,000 - ₱1,200,000 per yearProvides technical support, helps maintain hardware and software, assists with network tasks, and manages user accounts and inventory for an organization. Key responsibilities include troubleshooting user issues, installing and configuring systems, creating technical documentation, and performing regular maintenance to ensure smooth operation of IT...
-
Restaurant Manager
4 days ago
Tambo P, Philippines Mary Grace Foods, Inc. Full time ₱900,000 - ₱1,200,000 per yearAssistant Restaurant Manager supports the Restaurant Manager in overseeing day-to-day operations, ensuring efficient service, and maintaining high standards of food quality, customer service, and cleanliness. S/he assists with staff management, including hiring, training, scheduling, and performance evaluations. The Assistant Manager ensures compliance with...
-
Store Assistant
4 days ago
Tambo, Philippines Wyndham Garden Manila Full time ₱150,000 - ₱250,000 per yearSupport day-to-day store operations. The ideal candidate will be responsible for providing excellent customer service, maintaining store cleanliness and organization, stocking shelves, handling transactions, and assisting with inventory control.Key Responsibilities:Greet and assist customers in a friendly and professional mannerHandle sales transactions...
-
Finance Assistant
4 days ago
Tambo, Philippines Wyndham Garden Manila Full time ₱300,000 - ₱600,000 per yearPerforms general accounting tasks, including managing payroll, processing accounts payable and receivable, maintaining financial records, assisting with budget preparation, and ensuring compliance with government regulations and reporting requirements. Update financial spreadsheets, generate financial reports like balance sheets and income statements,...